Business Details
About
Party Bus RentalAirport Shuttle ServiceBus CharterTransportation Service
VIRGINIA’S LONGEST RUNNING GROUND TRANSPORTATION COMPANY
Location
Hours
Reviews
4.3
150 reviews
5 stars
120
4 stars
5
3 stars2
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting their willingness to go above and beyond, especially during events like weddings.
Driver Performance
While most reviews commended the drivers for being polite and professional, there were notable complaints about specific drivers being rude or unprofessional during critical events.
Mechanical Issues
Several reviews reported mechanical problems with the buses, including broken air conditioning and serious safety concerns like tires coming off, leading to significant delays and discomfort.
Reliability
The company received mixed feedback on reliability, with some customers experiencing timely and efficient service, while others faced delays and poor communication during critical moments.
Overall Experience
Overall, experiences varied widely; many customers had positive experiences with the service and staff, while others reported significant issues that led to dissatisfaction.
- JDJeffrey DeelAug 12, 20245.0Great people to work with. Shop Forman Ricky probably ranks as one of the top Bus Technicians in the State. Thanks for helping me out with the hard to get switches
- ABAshley BilgerSep 23, 20235.0Fabulous experience! Winn Transportation was used for a wedding I attended and unfortunately I left one of my belongings on the bus. Jake was very accommodating and searched the bus early the next morning and met me there so I could retrieve it. Excellent customer service. Thank you!
- AFAmy FoleySep 13, 20215.0Winn Transportation is a company that cares deeply for their community. Winn transports hundreds of Richmond children each summer to Camp Hope. We are so grateful for how professional, timely, and gracious they with us. We couldn’t do what we do with you Winn - THANK YOU!!!
- TTTLCDec 5, 20183.0I like the service and the flexibility. But I use them yearly. What I don't like is them increasing their prices on the same trips each reservation we make. I may eventually have to try another company as a result. Buses are in good condition if you get a good one by chance. I only really like the one driver they have because he has personality and really interact with the people so when you are hosting a lot of people that makes a difference and makes you excuse any other minor flaws. He is always in high demand and most time the time it'shard to get him. I did have one incident where I had to contact the emergency line due to a driver being late because the driver had gotten lost. The driver didn't call me, when I contacted the emergency line they were no help they asked did I want to reschedule. Why would I do that???? when I have over 50 people looking in my face, in real time! The emergency line got the driver to call me and we had to basically go find the bus and escort the driver in. Go figure and the company never mentioned, at least, as a common courtesy, giving us a discount towards our next trip especially since I use them yearly. SMH on that one!
- VFVictor FloresSep 7, 20185.0I lost my keys on the bus! These folks were kind enough to go out of their way to track me down and get them back to me. Rode with them in July. Buses are comfortable and well kept. Go with Winn.
Frequently Asked Questions About Winn Transportation
What is Winn Transportation?
Winn Transportation is Virginia's longest running ground transportation company providing services such as party bus rental, airport shuttle, and bus charters.
Where is Winn Transportation located?
Winn Transportation is located at 1831 Westwood Ave, Richmond, VA 23227, USA.
What are the operating hours of Winn Transportation?
Winn Transportation operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Winn Transportation?
You can contact Winn Transportation by phone at +1 804-358-9466 or via email at service@winnbus.com.
What payment options does Winn Transportation accept?
Winn Transportation accepts American Express, Cash, Check, Discover, Invoice, MasterCard, Travelers Check, and Visa as payment methods.
Does Winn Transportation offer a free quote?
Yes, Winn Transportation offers a free quote, which you can request through their website at http://winnbus.com/request-a-quote/.
Can you name some nearby points of interest around Winn Transportation?
Nearby places include The Historic Richmond Trolleys (a travel service and landmark), Richmond Tacky Light Tours (a rental service and entertainment), and Carrington Castle (a pub and health service).
How can visiting The Historic Richmond Trolleys enhance my experience when using Winn Transportation?
After using Winn Transportation's services, you can explore The Historic Richmond Trolleys to enjoy historical tours and landmarks nearby, making your visit to Richmond more memorable.
Are there any entertainment options nearby Winn Transportation for group events?
Yes, Richmond Tacky Light Tours offers fun rental services and arts and entertainment tours, which can be a great addition to group events organized by Winn Transportation.
Where can I get coffee near Winn Transportation before my trip?
Blanchard's Coffee, a nearby cafe and coffee shop, is a great place to grab a coffee or smoothie before or after your transportation service with Winn Transportation.