Many customers praised the friendly and accommodating staff, highlighting their willingness to go above and beyond for clients.
Driver Performance
While most drivers received positive feedback for their professionalism and friendliness, there were notable complaints about a few drivers being rude or unhelpful during events.
Mechanical Issues
Several reviews mentioned mechanical problems with buses, including broken AC and buses breaking down, leading to significant delays and discomfort for passengers.
Event Transportation
Winn Transportation was frequently recognized for their reliability and efficiency in handling transportation for weddings and events, although some experiences were marred by issues.
Mixed Experiences
Overall, customer experiences varied widely, with some praising the service highly while others reported serious issues, particularly regarding communication and handling of complaints.
JD
Jeffrey Deel
Aug 12, 2024
5.0
Great people to work with. Shop Forman Ricky probably ranks as one of the top Bus Technicians in the State. Thanks for helping me out with the hard to get switches
CL
Colin Lee
Apr 19, 2021
5.0
Winn transportation was amazing! Took 2 buses that were on time, very accommodating, and made our whole night seamless. Bus drivers were very friendly and safe. Would highly recommend!
LL
Lauren
May 9, 2020
5.0
Tina at WINN Transportation was courteous and prompt in her email communication to plan transportation for our guests to and from our wedding venue! She helped us book the right size bus for our party and made sure to confirm all the details in the days leading up to the wedding. The driver was prompt, prompt, and professional. Thanks to WINN Transportation for safely transporting our guests on our big day!
JB
J Brannan
Jan 21, 2020
5.0
Awesome experience all the way around! Our bus driver Ivan was an absolute delight. He was super friendly and even help load and unload a scooter for one of our passengers. The bus arrived clean and on time. Ivan seems to know the Richmond city very well and had us navigated to the event and parked quite quickly. After a long cold day, it was a pleasure to come back to his smiling face and a warm bus. After helping load up again, we were out of the city in no time.
Mark was extremely helpful in booking the trip, making sure our special needs were taken care of in all aspects. I would highly recommend using Winn Transportation for your next event as I am sure to do.
KP
Krysta Pearce
Nov 4, 2019
5.0
Mark and his team have been nothing short of amazing! Within the past few months of planning transportation for our wedding guests I have changed many details and they have been more than flexible with me.
At each step they have not only assisted in the booking process, but answered the hundreds of questions I had for them with such kindness and genuine love for their business.
Weddings are stressful enough, but they have truly made our concern of how guests will actually arrive to our wedding the most simplest process from beginning to end.
It is such a relief to know that this is not just a 9-5 for them but they genuinely enjoy what they do. Its because of this that I trust them to have all of our friends and family at our wedding with no concerns...and that is such a blessing!
Thank you!
Frequently Asked Questions About Winn Transportation
What is Winn Transportation?
Winn Transportation is Virginia's longest running ground transportation company providing services such as party bus rental, airport shuttle, and bus charters.
Where is Winn Transportation located?
Winn Transportation is located at 1831 Westwood Ave, Richmond, VA 23227, USA.
What are the operating hours of Winn Transportation?
Winn Transportation operates Monday through Friday from 8:30 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Winn Transportation?
You can contact Winn Transportation by phone at +1 804-358-9466 or via email at service@winnbus.com.
What payment options does Winn Transportation accept?
Winn Transportation accepts American Express, Cash, Check, Discover, Invoice, MasterCard, Travelers Check, and Visa as payment methods.
Does Winn Transportation offer a free quote?
Yes, Winn Transportation offers a free quote, which you can request through their website at http://winnbus.com/request-a-quote/.
Can you name some nearby points of interest around Winn Transportation?
Nearby places include The Historic Richmond Trolleys (a travel service and landmark), Richmond Tacky Light Tours (a rental service and entertainment), and Carrington Castle (a pub and health service).
How can visiting The Historic Richmond Trolleys enhance my experience when using Winn Transportation?
After using Winn Transportation's services, you can explore The Historic Richmond Trolleys to enjoy historical tours and landmarks nearby, making your visit to Richmond more memorable.
Are there any entertainment options nearby Winn Transportation for group events?
Yes, Richmond Tacky Light Tours offers fun rental services and arts and entertainment tours, which can be a great addition to group events organized by Winn Transportation.
Where can I get coffee near Winn Transportation before my trip?
Blanchard's Coffee, a nearby cafe and coffee shop, is a great place to grab a coffee or smoothie before or after your transportation service with Winn Transportation.