Western Van & Storage

Reviews

• SF

  Steve Fletcher

  May 13, 2026
  5.0
  We recently moved from North Carolina to Washington State and had our belongings stored for a few months during the process. From start to finish, the entire experience was outstanding. The team went above and beyond to make what could have been a very stressful move feel smooth and organized. A huge thank you to Talia, our coordinator, who kept everything on track and communicated with us every step of the way. Luther and his crew in North Carolina did an excellent job packing and handling our items with care and professionalism. On the Washington side, Dyllon, Francisco, Quan, and Adam were fantastic during the unload and unpacking process — hardworking, respectful, efficient, and incredibly helpful. Also, thank you to everyone behind the scenes that helped make this move successful, even if we didn’t get the chance to meet you personally(or know your names). It’s clear this company has a strong team culture and takes pride in doing things the right way. We truly appreciate all the hard work and highly recommend them!
• SG

  Stephen G

  Nov 23, 2021
  5.0
  The team at Western Van & Storage were responsible for delivering our belongings to our new home. Dyllon, Markell and Adam braved a typical rainy Seattle day, spending hours moving our items up a steep driveway and into our house. They were great to work with, got everything done as we asked, with nothing broken or missing. A really professional crew - thank you!
• MW

  marquies whisenton

  Sep 11, 2021
  1.0
  If I had the option to leave zero stars i would. we contacted budget van lines who Do business as National Van Lines. They started off by saying that they have a sweet deal, so you think awesome lets do it. We pay for 350 cubic square ft in which they determine through the phone or email the amount you have. The day of my move the sent another company out called western van lines who looked at our items and only to say that national van lines measurements are wrong and we need to pay 1400 more dollars for them to take what's already been paid to national van lines. national van lines doesn't care at this point because they have your deposit which is non refundable so they get paid either way. We downsize and remove half of the items that we already paid to have moved putting us under the cubic square ft., only for western national van lines say that they really don't care about the square ft. They care about how its positioned on their truck and since he didn't like how would fit on his truck we have to pay an additional 1400 for him to take it. They get paid either way so his quality team calls and threatens that he has to leave, so its you either pay or lose your deposit. They have very corrupt business practices and i pray a class action lawsuit will hit them hard for what they do. you are better off selling and starting over. or renting a penske truck to move your stuff.

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