KLM Movers LLC

Reviews

• TD

  Taura Deford

  Apr 21, 2026
  1.0
  I hired KLM Movers in July to pack up my apartment because I was physically unable to do it myself. For full transparency, there had been a flea issue in the apartment after I hadn’t been living there for about two months, and it had gotten worse during that time. KLM was aware of this, and I do appreciate that they were willing to wait an extra day while I flea bombed. That, and the communication, were honestly the only positives I experienced working with this company. The packing service itself was not worth the $1,100 I paid. I would have been better off hiring random people off the street. They packed everything in July, but I didn’t realize how bad the job was until I started unpacking in February after pulling my things out of storage. As I’ve unpacked, I’ve continued to find issue after issue—many of which are just common sense problems that should not be happening. For example, I’ve opened boxes where liquids were packed in with electronic cables, not sealed or protected in any way. As a result, everything in the box was covered in spilled liquid. I’ve also found furniture pieces completely separated. And I do mean pieces—items disassembled and spread across multiple boxes, with parts missing entirely. For instance, a shelving unit had shelves in different boxes, but the supporting bar is missing. My bed frame hardware was not secured (even though I asked for it to be taped to the frame), and I’ve had to order replacement parts. Boxes were also not labeled, either not at all or inaccurately, despite me providing markers and specifically requesting it. Some things can be excused during transport. But a lot of what I’m finding cannot. One of the most concerning examples was opening a black trash bag that contained a mix of actual trash, moldy materials, kitchen items like cups, clothing, a blanket and personal mementos—all thrown together with no sorting or care. I now have to go through and clean or discard items because of how they were packed. There were also major issues with how items were packed. For example, all of my books from three bookshelves were packed into one large box. The box was so heavy it took three people to lift it. This is basic packing knowledge—heavy items like books should go in smaller boxes. Everyone who has helped me move since has said the same thing. After seeing issues like this, I ended up repacking several boxes from storage—some were only half packed, others were extremely heavy, and others had to be redone entirely after finding liquids packed in with more sensitive or valuable items. Overall, I got the strong impression that these movers were not trained in packing and that this is not something they do regularly. While I appreciate that they were willing to take on the job, the result was not worth the cost, the stress, or the damage. At this point, I’ve found damage from liquid spills, missing hardware, mold contamination, and general lack of care in how items were packed. And I am still finding more issues as I continue unpacking. I cannot speak to their moving services. But as far as packing goes, this was not professional, and it did not reflect the price charged. $1,100 was not worth this. Not even close. Take note so you are not disappointed by their packing capabilities—because disappointed doesn’t even begin to cover how I feel after this experience
• JM

  JJ Maxwell

  Apr 19, 2026
  5.0
  This is long over due but Kevin n his family helped me in my worst times with a job n training in how to properly wrap lift move load stack transport unload put together furniture n speak with clients he is a GREAT MAN HAS A GREAT FAMILY N HAS GREAT WORKERS I retired many years ago but I can tell u are in GREAT HANDS WITH KLM MOVERS Ty Kev n Ms C
• HS

  Hayden Shupp

  Apr 10, 2026
  5.0
  Very timely and easy to work with! Very helpful with the last part of my move!
• LK

  L K

  Mar 28, 2026
  5.0
  Wonderful used these guys a few times and they are friendly and excellent service
• MM

  Michael

  Mar 14, 2026
  5.0
  Happy with my move. Though a rainy day, KLM kept my belongings dry and well cared for. Kevin is conscientious and considerate. Good to work with a local company too. Glad I chose KLM.

Frequently Asked Questions About KLM Movers LLC