Cliff Krug Sr. and his eldest son Scott started Regency Moving and Storage in 1987 out of Cliff’s Fairfax County basement with one truck. After graduating college in 1993, Cliff Krug Jr. joined his father and brother’s operation. Regency started out as a delivery service for fine furniture and antique stores. Together, over the past 35 years, they have grown Regency to be one of the finest full-service family owned and operated moving businesses in Northern and Central VA.
Today, Regency operates a fleet of 30 trucks and has two warehouse locations; one in Woodbrige, Virginia and the other in Richmond, Virginia. Through hard work, determination, and a wealth of experience, Regency can provide its customers with world class moving services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.