LL
Lisa Lavender
Aug 21, 2026
I am extremely disappointed with my experience with Aggieland Moving. I had used them in the past and even referred them to numerous friends, family members, and clients. Unfortunately, after this experience, I will never recommend them again.
We used Aggieland Moving in March for a move of less than a mile. I did not hire them to pack anything. I simply needed them to move my furniture and the boxes I had already packed.
Before the move, I spoke with Jason, the manager, more than once about one very specific concern: my TV. It was a newer, expensive TV that I had saved up for, and it was mounted above my fireplace. I made it very clear that I was worried about it being damaged during the move. Jason assured me that he would send his best crew and that the TV would be transported last and handled carefully.
When the movers arrived, I again told the crew about my concern. I personally watched them take the TV off the wall and wrap it in moving blankets. I then went to the new house to wait for them. When they arrived, they unloaded the TV and placed it on the floor. I specifically asked them to leave the blankets around it because I planned to have Best Buy professionally install it the following week. I paid the movers in full and gave the crew a $300 tip.
The following week, Best Buy came to professionally install the TV. I had someone present to observe the installation. As soon as the installer lifted the TV to hang it, he noticed a crack in the corner. Once the TV was turned on, it was obvious that it had been damaged, approximately a quarter of the screen had lines through it and the picture was no longer viewable properly.
I immediately contacted Jason and provided him with the receipt for the TV, which was less than a year old. His initial response was that he would have to ask the owner what they wanted to do, but that they could NOT replace the TV.
I was especially frustrated because I had specifically discussed my concerns about the TV with Jason BEFORE the move. When I questioned why the TV had not been properly protected, he told me that additional protection, such as foam, was something they provided if you paid them to pack your belongings. Had I been told that additional protection was necessary for my TV, I absolutely would have paid for it. Instead, I relied on the manager's assurances that the TV would be handled carefully and transported safely.
I made numerous attempts to call and text Jason afterward, but my messages and calls went unanswered. There was no meaningful attempt to resolve the situation or even discuss a reasonable solution.
Unfortunately, there was another issue that came to light recently. My daughter's bed frame collapsed. When we removed the mattress, we discovered that the frame had never been properly bolted back together by the movers. We had no idea the bolts were missing until the bed collapsed.
What makes this experience even more disappointing is that I had previously trusted this company enough to use them more than once and recommend them constantly to others. I am currently in the real estate business and previously worked in lease-up, so I have had many opportunities to recommend moving companies to people. I will no longer be recommending Aggieland Moving.
I understand that accidents can happen during a move. What is most disappointing to me is how the situation was handled afterward. I EXPECTED COMMUNICATION, ACCOUNTABILITY , and at the very least an effort to help remedy the situation. Instead, my calls and messages went unanswered.
Based on my experience, I would strongly encourage anyone considering using this company to ask very specific questions about how valuable or fragile items will be protected and what happens if something is damaged during the move. I personally will not be using or recommending Aggieland Moving again.