Reed Intermill Trucking Inc. is proud of its history of providing exceptional customer service, retaining experienced drivers, and maintaining an excellent safety record.
Reed Intermill Trucking relies on the continued service of many key contributors. Since the beginning, Reed’s wife Alice has been the bookkeeper, and both Reed and Alice remained actively involved in the business until Reed’s passing in June of 2020. Their son Nick stepped into Reed’s role in the company at that time. Nick and Alice continue to be actively involved with the day-to-day operations. In March of 2005, Aaron Hammrich was hired as the general manager and still holds that position today.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.