Gentry Moving & Storage

Reviews

• RJ

  Robert Jameson

  1 day ago
  4.0
  If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.
• AG

  Amanda Guertin

  Jun 26, 2026
  5.0
  I have moved many times, and Gentry was the best experience I’ve ever had. I was moving across town, having just gone through my mother’s death. They came and packed me up and moved me, carefully but also fast. The owner herself came to help, and the team of guys were wonderful with me and my barky dog. They made a very rough day so much easier for me. And the price actually came in over $1000 lower than what she had quoted me! I’d hire them again in a heartbeat.
• WB

  William Barry

  Jun 13, 2026
  1.0
  I am writing this more than 14 months after my experience, as it has taken me this long to mentally unpack, process, and hopefully move past what I went through. I am genuinely still at a loss to adequately describe how negative of an experience I had dealing with this company and the woman who runs it, who I’ll call C. Far in advance, I received a consultation from Gentry. I itemized every item to assist with the accuracy of this quote. I agreed upon the amount, and I was told to be ready for the movers at 9. Assumed that I was dealing with a reputable company that respects other people’s time. I left my dog at daycare - this would save her the fear/confusion of having many strangers tear apart her familiar space. This was important to me. Dog Daycare would not close until more than eight hours after our start time. 3 minutes before 9, I receive a call from C. My job was indefinitely delayed, and vaguely being worked out. But, not to worry! “I never leave a customer out to dry,” she stated. She was going to send some men just finishing a morning job and some other workers - unclear who they were or if they officially worked for Gentry. ETA now 11. My initial instinct was to allow a measure of grace. Things happen, and though far from ideal, I was not going to let it slow down my momentum. 11 a.m. arrives. No show, no contact of any kind. I sit and wait for this company to show up. I ring them - no answer. 90 Minutes. I drive to their business. 0 lights on, 0 vehicles in lot, doors locked. 2 Hours. I continue leaving frustrated phone messages. 0 pickups or return calls. A few minutes before 2, I received a call from an unknown number from out of state. I picked up, and a garbled voice told me “we’ll be there in 10 minutes.” OK, I thought. This must be a situation in which a good company will give a reasonable discount for the headache, and we can now move forward. I witnessed about 40 minutes of very productive progress by the workers. However, C’s unfair treatment of her workers was clearly taking hold. The workers and their (friends unaffiliated with Gentry?) also brought along a young man. I gleaned that he was someone’s child associated with the original job. He was struggling. It came to my attention that he was in the middle of a dietary fast. Gentry sent a fasting kid to help with a significant moving job, and his pace was completely on my dime. The men (and one malnourished teenager) who had just finished another job only to be thrown immediately into another were slowing down fast. Every 15 minutes of work, these men opted to lay down in their truck for 30 minutes. I do not think these men were inherently lazy. They were being taken advantage of by C just as much as we were. But, all on my dime. At 6, we had to pick up my dog as daycare closed. She was, as expected, very scared and confused to be in her home while it was emptied by strangers. My heart broke for her. At 8:30, I believed my day from hell was finally over. I was emotionally, spiritually, and physically spent. I was looking forward to sleeping, regrouping, and having a serious conversation with C about my experience and expectations for a reduced payment. Unfortunately, I would soon come to realize that the grand finale of this traumatic day was still to come. C forbid her workers leave my residence before I delivered full payment immediately - 0 questions asked or grievances considered. Told me she was driving to my home to collect. C repeatedly spoke to me in a condescending tone - “not to be fresh, but…what did you expect?” I was exhausted at this point, and yielded to her. I could continue to tweak and refine this because of the amount of frustration, anger, and regret that I feel for ever having called this company. However, I cannot in good conscience wait another month to save as many of my fellow countrymen from this avoidable suffering as possible. Whatever conscience permits a company to treat both its customers and workers in this manner is ultimately a matter between Gentry, C, and whatever god they answer to.
• AR

  Alexis Roworth

  May 29, 2026
  5.0
  Highly recommend this business. Clear and professional communications and such a wonderful team of movers. Went above and beyond in every way.
• CS

  Carol Sitko

  May 4, 2026
  5.0
  The team was awesome!!

Frequently Asked Questions About Gentry Moving & Storage