J&A Party Bus Entertainment

Reviews

• TS

  Tiffani Shannon

  Jun 30, 2026
  5.0
  I had a wonderful experience with J&A party bus. From the first call with Diamond to Vinny taking out the time to show the bus before booking. Also, our driver Vincent was awesome. There was an unexpected change in plans while out and he helped with getting us to another destination quickly, making sure the kids did not miss a beat. Everyone was always professional and made me feel very comfortable using this company. There are so many shady bus companies, but I highly recommend using this one. One important factor the bus was clean and up to date. Thank you so much for making my daughter’s birthday celebration one to remember. We will be booking again in the future.
• RK

  Rowena Kassin

  Jun 18, 2026
  5.0
  This was the best company I’ve ever used for bussing. They treated me so well and had fun with us - everyone on the bus enjoyed being there and loved our driver. I will be using this company again and will be referring them to everyone
• IM

  Ilay Maman

  Jun 17, 2026
  5.0
  Was amazing I enjoyed a lot
• AT

  Arthur Tawil

  Jun 17, 2026
  5.0
  Our driver made prom night unforgettable. From the moment we got picked up, he was professional, friendly, and completely dialed in. The party bus was spotless, the lights and sound system were perfect, and he handled a bus full of hyped-up teenagers with total patience and good humor. He knew every route, got us everywhere on time, and never once felt rushed or stressed even with traffic. He looked out for the whole group, kept everything safe, and genuinely seemed to want us to have a great night. You could tell he takes pride in what he does. If you’re booking a party bus for prom or any event, ask for this guy. Cannot recommend him highly enough. Ten out of ten night and he was a huge part of why.
• DD

  Daisy

  Jun 11, 2026
  1.0
  This was my first time having booked a limousine service with J&A Party Bus Entertainment for my sister’s Sweet 15. I admit it was very stressful having to speak to multiple companies and coming to an agreement with family members on a specific choice we ultimately went with J&A. I spoke numerous times to Vinny, I explained it was my first time going through this process and genuinely apologized for not knowing how these things worked. He was very nice and excited which made me calmed down and reassured me everything was going to be alright. After carefully reviewing the vehicle options and speaking with the company we received confirmation stating that we would be provided a 20-passenger Cadillac Escalade with a jet door. On the day of the event, we were sent a Lincoln Navigator Stretch Limo, a vehicle that was not the one we reserved and that does not appear anywhere on their website or in their advertised fleet. At first, I didn’t really mind as long as the vehicle fit all our guests. However, once we were inside the vehicle’s air conditioning was barely functioning on a day that was over 90 degrees. Several vents were broken or missing, and the limo became extremely hot and uncomfortable for everyone onboard. We were provided with some mini water bottles, but we were all still sweating and thirsty. The passengers included many children, making this not only uncomfortable, but also a potential safety concern. Even the driver, Hector, acknowledged as some point that the A/C was not at its full potential. To be clear, there were many things that went wrong on our end which let me clarify at no moment did we blame the company for issues that were our responsibility. Some of our guests arrived late because they were unfamiliar with the area and got lost. We informed Hector of this from the beginning, apologized for the delay, and understood that we would have less time to enjoy the limo as a result. We ultimately decided to skip one of our planned destinations because of the time lost. However, when we contacted the company, it was not to complain about the shortened itinerary. We reached out because we felt some compensation was warranted for being placed in a vehicle that was not what we booked and that had an obvious maintenance issue. The company focused on our schedule changes rather than addressing the actual problem: the poor condition of the limo and the uncomfortable, overheated ride. The company also pointed out that Hector arrived an hour early, which they considered complimentary. While we appreciate punctuality, we neither knew about this, requested it nor needed the extra hour, and it does not change the fact that the vehicle provided was not the one reserved and was not operating properly. Throughout the ride, we were not constantly opening and closing doors or doing anything that would have prevented the A/C from cooling the vehicle. The problem was clearly mechanical and maintenance-related. If the Cadillac Escalade we reserved was unavailable, we would have appreciated honesty and advance notice so we could have made other arrangements. This was our first time planning an event like this, and we believed we had done our research seeing how many 5 star reviews you guys have. Instead, it was disappointing to watch many of our guests debated to take an uber instead. The lack of accountability and customer service after the fact was frustrating. There is so much that goes to planning an event like this, I admit we didn’t call right away given that there was so much we needed to do the days following, but a special occasion only happens once, and customers deserve to receive what they payed for. We wish you guys well

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