Brooklyn Radio Dispatcher

Reviews

• JA

  jaime ardolino

  May 12, 2026
  5.0
  I have been new to using Brooklyn Radio Dispacher service and want to give them a shot out . They have been very responsive and has changed timing of my drives due to traffic making sure I make my doctor appointments on time . Yesterday I had surgery and the hospital called a different company., we had a pick up time for 5 pm then , 5:45 pm then 6 pm. At 6:15 pm my nurse called this other company to find out they had no cars available. I was really upset especially after a surgery. I will be reaching out to the other company but wanted to say Thank you to Brooklyn. Radio Dispacther.
• ML

  Mich Lee

  May 10, 2026
  1.0
  If I could I would put negative minus minus minussssss Brooklyn Radio Dispatch is the worst transportation service ever. Completely disgusting experience. First off, their drivers talk loudly on the phone with friends while driving, and they blast the radio the entire trip. Very unprofessional and unsafe. This car service is constantly a no-show with no call. If you don’t like dealing with Medicaid patients, then don’t sign a contract to provide medical transportation services. I gave them another chance today because I had an MRI appointment, and once again they never showed up. No phone call, no update, nothing. When I called dispatch, the woman simply said, “Oh, we’re working on it.” No integrity, no professionalism, and no respect for people who depend on transportation for medical appointments. Ugly, disgruntled attitude from a company that clearly does not care about the people they’re supposed to serve.
• KL

  Kim Latimer

  Mar 31, 2026
  1.0
  Brooklyn radio dispatch is the worst car service. They has canceled two ride at the last minute for my medical appts. Leaving me to scramble for another car service or missing appointment completely. Yesterday my driver Carolina C in Blue Toyota Sienna T754645C picked me up she was on the phone for a few minutes. I waited about ten mins. I ask how long as she was driving. She said I am talking to the radio dispatch( in Spanish). And headed towards the parkway I asked her can she please stop talking on the phone her to concentrate on driving. SHE turned around and accused me because I didn't speak Spanish and am not her mother. I laughed that not it. I say my hubby and son in law are Spanish men. She didn't apologize for disrespect. And today 3/31/26 at 6am the Boss of Brooklyn radio dispatch decided to send my car service trip to another car service,. Without inform me , As I wait at 8:45 pick up. I call to find out what keep my ride that how I found out. I am medical patient in need service and this how they treat you. They should be remove from service for medical ride service. Because they don't care or service
• DA

  Dyana Applebaum

  Mar 31, 2026
  5.0
  Been using Brooklyn for over a decade. Always reliable!
• DL

  dulce lop

  Mar 12, 2026
  1.0
  This company is not pet friendly. They send you someone who hates animals. Even if you request someone that’s okay taking a dog to the emergency room. A person name Orlando or Osvaldo was send to pick me up and complained that dog can’t ride because leave furr in his car even though my dog was sadly to sick to even touch his car because he was in my arms and to weak to stand. I needed to get my dog to er as quick as possible and the company failed to send me a person who’s okay taking a pet in need. So any Brooklyn pet owners or fellow Hispanics beware of this company. They do not like pet. Will never use this company again even for my medical transports.

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