This profile is uncertified and using publicly sourced data
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Business Details
About
Transportation Service
The NYC Transit Customer Service Center is a customer-driven facility focused on delivering the best service and solutions for all transit riders. Our experienced staff members connect with hundreds of customers daily through many transit services such as applying for a Reduced-Fare MetroCard, and reporting a MetroCard lost, stolen, or damaged. We also assist with trip planning, train delay verification, and distribute Bus and Subway maps. Feel free to stop by for all your NYC Transit needs!
Location
MTA NYC Transit Customer Service Center
3 Stone Street, New York, NY
10004, United States
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.