Distance Movers

Reviews

• KH

  Kathleen Havens

  1 day ago
  5.0
  I was recommended to try Distance Movers and I can see why! They were very professional, efficient and extremely careful with my property, from start to finish. Even provided some tips on unpacking and getting sorted in, making settling in so much easier. If I am ever going to move again I will not even think about using another company!
• RK

  Robert Kendall

  Aug 24, 2026
  5.0
  I had a piano that had to be moved, and that was the clinching factor for most companies. However, this team was well aware of what they were doing. They arrived with the proper gear, wrapped it around nicely and carried it in with such a delicate and serious manner that I was amazed. That's smoothness the rest of the way, and it's delivered in perfect shape as well as other things. They're a no-brainer and a good choice for anyone!
• NR

  Natasha Renee

  Aug 21, 2026
  1.0
  I do not recommend Distance Movers based on my experience. When I booked my move, I was able to use my credit card without any issues. I was told my glass items would be wrapped and protected, and that my belongings would arrive within 3 days. After everything was loaded and I was asked to sign off, I was then told delivery could take up to 21 days. I was also charged an additional amount beyond what was originally discussed. On pickup day, the movers did not have some of the items that were already listed for the movers via phone call. I was later told my credit card wasn’t working and that I needed to send a Zelle payment before my belongings could be delivered. I contacted my credit card company, and they confirmed there was no issue with my card and that the charges had been canceled on their company’s end. After paying, my belongings were delivered in poor condition. My TV stand was broken, and numerous glass items were shattered. I also witnessed one delivery worker carrying a glass storage container on his shoulder and then slamming it down onto the floor. The delivery driver also requested additional money for stairs, even though the stairs had already been paid for. The lady coordinator’s communication and attitude were extremely unprofessional throughout the process. Overall, this was a very stressful experience involving unexpected charges, changed delivery terms, pressure to use Zelle, damaged belongings, and poor customer service. I would not recommend this company.
• KB

  Kelly Burger

  Aug 18, 2026
  1.0
  I hired this business on 8/11/26 for a move scheduled for pickup on either 8/29 or 8/30. The following day, 8/12, I emailed them as directed in their cancellation policy to cancel & get a refund since I changed my mind. As stated in their contract, I am eligible for a full refund (minus a 25 dollar visa card fee) if canceled 7 days before they're scheduled to pick up my items. I hear nothing back so I reached out to the agent who sold me my services, Sean and he tells me someone from customer service/cancellations will be in contact 24-48 hours to issue my refund & cancellation. While speaking to him on the phone, he became very rude and condescending, it felt like I was being bullied into not cancelling, but I informed him I wanted to continue with the cancel. 48 hours comes and goes & I never heard back, so I reach out to Sean again, he tells me once again he is going to contact cancellations. That was Friday 8/14. It is currently 8/18 and I still have not received any contact that my services were cancelled and I have not been issued a refund. I've emailed the email address listed in their contract for cancellations three times total, I've called their customer service, and I've been constantly hung up on or told they can’t help me & I need to speak to Sean. I speak to Sean, and he pushes it to cancellations/customer service. It’s been nothing but runarounds. While I believe this is a legit company, I believe they have scammy practices to retain customers/ squeeze more money out of people.
• DC

  Danielle Creasy

  Aug 17, 2026
  1.0
  If I could give 0 stars I would. We paid a deposit to the company for a move back in March. We were told that we could cancel no problem. After hearing horror stories of companies holding household goods hostage and demanding more money than contracted, we decided to go a different route. We contacted the company on May 21st to cancel and request a refund of the deposit. We followed up on May 31, June 11, June 23, and July 22. We still don't have our refund. The last email that contained the "refund confirmation of deposit" has a section that says "We know that moving is stressful and perhaps we lost your business from dishonest business practices from our competitors, they will say anything and lie to earn your business, PLEASE we urge you to do your research as we know that we are your best and safest option." From where I am sitting, the dishonest practices are with your company. I am glad we didn't proceed because I suspect that we wouldn't have received our belongings. Don't use them, you won't get your money back.