Midwest Express, LLC, is a family-owned business specializing in refrigerated transportation based out of Grand Island, NE. We’re a diverse company made up of company drivers and independent operators dedicated to professionally serving our customers. Midwest Express, LLC operates with 50 Tractors and 125 Refrigerated Trailers.
We are big enough to serve you but small enough to provide professional and personalized service. We focus on the center of the country from Grand Island, NE into Illinois, Wisconsin, and Denver. Additionally, we operate weekly in IA, MO, TX, and the southeast. We are eager to continue new growth to help meet our customer’s needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.