Southeast Missouri Transportation Service, Inc. (SMTS) provides transportation services in 21 counties in Southeast Missouri. Types of transportation services provided include door-to-door demand response, fixed route, public transit, paratransit, bus service, wheelchair-accessible transportation, Medicaid transportation, and non-emergency medical transportation. Transportation provided by SMTS gives riders access to primary care services, preventative care services, dialysis centers, doctor's appointments, medical appointments, nutrition centers, senior centers, sheltered workshops, grocery stores, shopping centers, and other goods and services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.