Pink Zebra- Ann Arbor

Reviews

• RH

  Reilly Herold

  4 days ago
  5.0
  On their shirts it says "we make moving fun". They were not lying. This was my first time using a moving service. they made me feel so comfortable but they were also very professional. We had a great time moving me, we laughed the whole time. they were quick, efficient and awesome! They took the stress off of me when it came to the move. they did not judge or complain the whole time. After we loaded the truck to go to the new place. i stopped by a gas station to get us all Dr. Pepper's because we all bonded over our love for Dr. Pepper. They were very affordable and they worked with the time schedule I had. I would 10000% hire these guys again. Thank you, thank you!
• AB

  Anne Bacon

  Aug 13, 2026
  5.0
  Pro tip: you're never going to find a perfect moving company because moving is sooo stressful. However, Pink Zebra ticked some of the most important boxes for me: - De-escalated my stress before the move and helped me feel relaxed; on-time and communicative; - Came a day early since in my stress I'd missed that it was scheduled for the wrong day; - Friendly & respectful workers who were careful with my stuff; - Acknowledged when something (small and unimportant) got broken; - Went above and beyond; and - Stayed with me while we worked through a complication in the process. (Another pro tip: make sure both parties (yourself included) know how much stuff you have) There is no perfection in this chaos. Overall would absolutely hire them again, and can recommend. But lord I hope I don't have to move for a long time.
• KM

  Kenneth Moon

  Aug 7, 2026
  1.0
  This company is awful. Movers arrived a day late, and very poorly organized. They took a break every 45 minutes, which wouldn't be bad, except at least half the crew was hiding in the house and playing on cell phones when they weren't taking a break. Nothing was organized, they used packing tape on finished surfaces which has permanently damaged some of our furniture. When we called to communicate our frustrations, Bill openly lied and said they weren't prepared because he was told it was a 2 bed apartment. Ironically, Bill was the one who CAME TO THE HOUSE to give the estimate. This company is dishonest, and has horrible business practices from top to bottom. Our "moving" experience was more of a con job than a mediocre service provider. The real kicker was having to rent a Uhaul to go back and move another truckload they had left behind. Imagine how much fun that was.
• FK

  Faisal Khan

  Aug 6, 2026
  5.0
  We recently used Pink Zebra of Ann Arbor. We were very satisfied with their professionalism, reliability, responsiveness, politeness and timeliness. The whole team, including Bill, Katie, Anthony, Aaron, DV, Greg were great to work with and really cared about their customer. They worked very well as a team and addressed all our requests with a smile. They provided good value and provided transparent pricing. We would definitely use them in future and highly recommend them to anyone that needs their service. We wish the team the very best.
• DP

  Devon Powers

  Aug 5, 2026
  1.0
  I had a deeply unsatisfying moving experience with this company today, and it was bad from start to finish. First, the lead sales person, Bill, is at best misleading and at worst a snake oil salesman. He really oversells what his team can do. He honestly had me believing my move would be quick and painless, and that the team would not only move my items but help me dispose of some unwanted things. These were lies. The communication between booking and my move was lackluster. They originally told me they were going to come the day before to pack me, but I only learned they weren't when no one showed. This, again, was something Bill lied to me about on two different occasions, including when I called a few days to confirm. Bill also told me they would arrive an hour early to try to get things moving faster, but they did not arrive early. On moving day, I had nine movers (rather than the five I was told I would have); I was told a few were trainees. All good. But having more bodies slowed things way, way down. The estimate was five hours pack/load with a crew of five and it took seven. I often caught the movers standing around, texting or doing nothing. They did not have the necessary tools to disassemble certain things, either. Not only this, but they missed huge items and entire rooms. It was taking so long that I decided just to forego having them pack certain things because I knew it would take longer (like my bathrooms and mud room and supply closet). I also found they missed things (like parts of my treadmill) that I ended up having to put near the truck so they remembered to pack them. My boxes and items all made it, but I don't know in what condition. They didn't reassemble many of the things they broke down, like my lamps. Before I paid, I was asked to sign a waiver saying nothing was broken but after almost 11 hours, I had no time or energy to really evaluate whether things were in good condition or not. This, on top of they knowingly damaged my mirror, ripping huge parts of the finish off the back. One mover fell into my linen closet and knocked the door off the hinges. There is a gash in one of my walls that wasn't there. Etc. It's too bad, because after spending a full day with the movers, I came to like them a lot as people. I think they were trying. But the job was bad from beginning to end. I shudder to think what other horrors await me in my packed boxes. Do yourself a favor and stay away. EDIT: my mother called to complain about this company the next day on my behalf - I did not ask her but she was helping me that day and was shocked by the situation. Bill lied to her again and said that I told him I only had a two bedroom apartment. Bill himself came to my four bedroom house and did the estimate himself. Pathological.