Keller Transportation, Inc.

Reviews

• TW

  Troy Woodward

  2 days ago
  2.0
  Considering we DC commuters rely on Keller buses every day to get to and from DC, it’s a weird dynamic that on any given day Keller will randomly cancel multiple trips, leaving commuters stranded at a bus stop in DC, hoping it’s not raining, and hoping the next bus is not cancelled. Commuters plan their entire day around the bus schedule only to be unceremoniously left in the lurch instead of adhering to their published schedule. 😡
• SF

  Susan Fleming

  Aug 14, 2026
  1.0
  The customer service/main office is rude and have no sympathy or attempt to make amends when the service has failed you. You get a lie when you are at the stop and know what happened. Then no apology when the truth comes out. No attempt at recovery for failed services on their part. We are at the mercy. *There are star bus drivers* Their system is broken when it comes to communication with the customer before, during and after issues arise.
• FK

  Frenki Kozeli

  May 25, 2026
  5.0
  We used Keller Transportation for shuttle services for our wedding in Prince Frederick, MD - picking our guests up from their hotel blocks to Running Hare Vineyard. We are so happy with the service we received. The shuttles ran exactly on time, and it was clear the drivers were experienced in navigating the windy forest road. When it came time for pick-up, they came to the top of the venue to be more accessible to lingering guests. Shout out to Irene also, who was always kind and accommodating through the booking process - including some late in the game changes! If you’re having a tough time getting a quote over email, just give them a call! They’re worth the wait and a good value for money.
• SS

  Sam Salerno

  Apr 17, 2026
  1.0
  I’m not sure what vetting process Keller puts their drivers through but it can’t be very stringent. The way these busses fly on the tiny two line roads in Waldorf and cross over the lines on two lanes roads you’d think they have Hellen Keller driving all of their buses. Yesterday morning at 6:30 I was following my husband to Sheehy Hyundai to have his car worked on. We were in the right lane on Leonard town road stopping at the Mattawomam Beantown road intersection and a Keller bus came flying down past us in the left lane, cut my husband off and almost hit him to jump into the far right Turing lane onto Mattawoman, cutting off more cars. This is absolutely ridiculous and unsafe driving for a transportation company.
• SB

  Seth Benefield

  Apr 14, 2026
  1.0
  Probably the most dangerous operators on the road. This company should be run out of town. I’ve seen these busses make some of the dumbest driving errors and had the misfortune of one pulling out in front of me at an intersection today.

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