The Lextran Downtown Transit Center is the central hub of Lexington’s public transit system, used by thousands of people each day. On Thursday, April 10, 2025, Lextran operations at the Transit Center will be temporarily relocated to the intersection of High St. and MLK Blvd. directly behind the Transit Center to renovate the interior of the building.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.