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Industrial Transport Services, LLC

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About

Transportation Service
Industrial Transport Services – or ITS, as we like to be called – is an over-the-road (OTR) truck driving company that specializes in the freight transportation of materials for our customers. Typically our CDL truck drivers pick our loads up from facilities that are run by our sister company Warehouse Services, Inc. Warehouse Services, Inc. is a Women's Business Enterprise National Council member. Industrial Transport Services employs hardworking men and women who enjoy being part of a team that helps others.

Location

Industrial Transport Services, LLC
2996 IL-71, Ottawa, IL
61350, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.