Prime, Inc., an over-the-road (OTR) and regional trucking company founded in 1970, is one of North America’s largest freight carriers. Based in Springfield, Missouri, we offer a variety of freight transportation and logistics services nationwide and into Canada using our flatbed, tanker, refrigerated, and intermodal divisions.
The Minooka, IL terminal will include the following services and features: overnight tractor-trailer parking, showers, a coin laundry facility, 2 tanker trailer wash bays, 1 refrigerated trailer wash bay, 3 tractor/trailer repair bays, 2 trailer rebuild bays, a parts bay, a Fitness room, and a lounge area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.