Elite Moving & Storage Inc

Reviews

• SF

  Seth Fox

  6 days ago
  5.0
  Israel and his crew have done 2 of my moves, if not all 3 of my most recents ones. Each time, they are efficient, pleasant, very cautious with items, intentional in setup, and they put everything together. I will always return to Elite movers because they go the distance to make moving more tolerable!
• TM

  Todd Matten

  Aug 13, 2026
  5.0
  Excellent experience! Elite was able to accommodate my schedule and everything worked out perfectly. Danielle was very helpful coordinating and communicating with me all the details. Jose and the crew were extremely efficient, helpful, very professional, took care of all my fragile items and much more. Will definitely use them again.
• JJ

  James Jesse

  Aug 13, 2026
  5.0
  My wife and I were very pleased with Elite Moving and Storage, and felt blessed to have found them for moving us. It was a pleasure dealing with every individual that I interacted with. Elite did everything that they promised, from showing up on time to completing the move flawlessly. The movers were great, very knowledgeable, professional, and friendly! It was truly a pleasure, we highly recommend Elite, and will definitely use them in the future.
• LB

  Laura Berger

  Aug 6, 2026
  5.0
  Rafael and his team were excellent. They helped relocate my mom‘s apartment to a different floor and cared about every detail. Their packing and unpacking services were incredible as well. Rafael and his crew thoughtfully handled every item and also thoughtfully set up the new apartment exactly as the old apartment appeared. The pictures, the furniture, the kitchen, the bedroom were all organized in a very thoughtful manner. I am so grateful for their help. They made a challenging situation of relocating an elderly parent much, much easier. I’m grateful for this amazing service and professionalism. Would highly recommend.
• EL

  Eliza Lourdes

  Jul 26, 2026
  1.0
  PLEASE READ THIS REVIEW, VIEW OUR PICS, AND CHECK BBB BEFORE BOOKING WITH ELITE!!! TLDR: THEY CAUSED $14K OF DAMAGE TO OUR THINGS AND ARE OFFERING 60 CENTS/POUND I hired Elite Moving and Storage for an interstate move from Chicago to Philadelphia, paid $6,025, and experienced carelessness far beyond any reasonable expectation for an interstate move. I sustained ~$14,000 in damage, a figure I can substantiate because my Chicago home was photographed for its real estate listing shortly before the move, independently documenting my items' condition beforehand. Nearly everything the crew packed themselves arrived damaged or destroyed. "Fragile" boxes were crushed. Items were wrapped only halfway, if at all. Separate pieces were wrapped together, rubbing and scraping against each other in transit — this left large gashes across the steel rails of a $3k bookshelf that was itself only half-wrapped. A steel trash can came back with a deep gash that looks like it fought a bear or a semi truck. A $300 steel Schoolhouse table (no longer made) wasn't wrapped at all — powder coating stripped, a leg broken. Both bed frames had tape applied directly to the steel, one blanket thrown over them, and all hardware for both beds dumped into a single container, so we have no idea which screws belong to which bed. A vintage solid wood Borge Mogensen dresser did not get wrapped properlly and now has so much damage it would not be considered the same original condition after repairs and will no longer hold the same value it once did. Replacement for this is $9k. We gave the crew a plastic bag specifically to wrap our $8,000 couch before blanket-wrapping. They never used it. The couch, and much else, came back coated in unidentified dust after 6 weeks in Elite's storage — heavy-duty bins we packed were cracked open because heavier bins weren't stacked below lighter ones. A Samsung Frame TV arrived resealed with different tape than we used, repacked upside down, missing its power cord — evidence the box was opened and hastily repacked after we sealed it. I was never verbally told a subcontracted crew, not Elite's own team, would handle delivery. Delivery was first attempted on July 4th, then proceeded on a day I'd warned them would rain, despite offering two other non rain days as options I was free, exposing our things to the elements. The subcontracted crew damaged our new home's walls and floors despite being told it was freshly painted. I was repeatedly told Full Value Protection — which FEDERAL LAW requires interstate movers to offer — was NOT available through this company, leaving me with their $0.60/lb limit. I only learned this was required by law afterward, via legal counsel and my own research. During Chicago pickup, the crew chief repeatedly prayed aloud that "our things get there safely and we give the crew a good tip" — pairing my belongings' safety with a tip request in a way that felt uncomfortable and pressuring in my own home. I contacted the owner directly with a detailed damage list, itemized replacement-value spreadsheet, and explicit refusal of the $0.60/lb offer. Instead of a personal response, I received an email from their claims insurer reiterating that coverage and stating a claim could take up to 90 DAYS. No acknowledgment, no compassion. I'm filing complaints with the Illinois Commerce Commission, FMCSA (including their FVP violation under 49 CFR § 375.401), the BBB, the Illinois Attorney General, and the FTC Bureau of Consumer Protection. If you're considering Elite for an interstate move, THINK CAREFULLY about what you're risking.