Merchants Moving & Storage, Inc.

Reviews

• MC

  Mark Cembalisty

  Jun 20, 2026
  5.0
  Atlas will be moving us, but I stopped in to get some free used boxes. Big shout out to Roberto Carbajal and his co-worker Jerry for getting me what I needed.
• JJ

  Josh

  Feb 17, 2026
  1.0
  Horrible customer service experience. I called and was scheduled for an in-person quote for a Monday which was then subsequently cancelled and rescheduled for Tuesday the next day at 930am. I then got a phone call from Justin the person that would be doing the quote stating he was on his way a little early and should be at my house by 9am. I shortly after was contacted by Justin stating that he actually had to go back to the other house that was before my quote time to do their quote because they just got home but he said he should still be at our house around 9:30-945am, I said ok see you then. I then get a text message from Justin stating sorry, due to me being back from vacation I am running behind and things got hectic, I will try and reschedule you for a later time this week or so. This is extremely unprofessional as we re-arranged our schedules to accommodate these multiple cancellations and schedule changes on their part all to have him cancel a 3rd time and state that "he would try and reschedule later this week" Very unprofessional conduct on their company and scheduler side. He did not even try and accommodate at all or say he can push the time back a little etc. He just blew it off as well, sorry vacation messed everything up. Poor excuse for a business that you invite into your home to get a professional quote from in which I was referred to this company by another local company in the Treasure Valley. If I could rate this company a ZERO star. I would.
• CK

  c.k. K.W.

  Nov 19, 2019
  5.0
  We recently moved with Merchants and used them for our Restoration Hardware deliveries as well. Jenn was great in organizing the RH deliveries right along with our move. Everyone is experienced and were considerate with our belongings as well as the stress that moving creates. Wonderful company with a great staff.
• CW

  Calla Winkler

  Dec 17, 2018
  5.0
  Matt Wolfe and his crew did an excellent job moving everything into the space quickly and efficiently, and they were very friendly and professional. I recommend Merchants Moving & Storage highly for your next move!! Thanks guys!! 5 star service!!

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