Suddath Moving & Storage

Reviews

• KW

  Kimberly Wagner

  4 days ago
  1.0
  Our paperwork with requested arrival date was submitted several months ago when we got orders. After picking up our household goods last week we have struggled to get straight answers on when our household goods will even get a driver or if they are doing their part to try and secure one. When asked questions we were given answers that weren’t applicable to our situation. It has been a very weird and frustrating exchange.
• SO

  Soulaimane Officiel

  5 days ago
  1.0
  Unfortunately, this one star review is solely due to the employee’s attitude and behavior. I was left waiting for a long time without any attention or even a simple apology. When she finally addressed me, her manner was rude, unprofessional, and lacked basic courtesy and respect. The issue was not the wait itself, but the way I was treated, which made the entire experience unacceptable. Respect is the foundation of good customer service, and what I experienced showed no appreciation for customers whatsoever. A very disappointing experience, and I would not recommend this place to anyone.
• CH

  Cat Hauser

  Jun 11, 2026
  5.0
  We’ve moved with Suddath a lot and always had a so so experience. This time we had Chris who was there on packing day, load in day, he drove the truck to our new destination and helped with the unload. He made the experience ten times better than ever! Highly recommend!
• SR

  Suheily Ramirez

  May 27, 2026
  5.0
  Enoch and his team were amazing! They were quick and efficient and made sure to ask questions along the way about what things were being packed if they weren't sure. Took them only 2 days to pack up our house and no mess left behind! Military family that has moved quite a few times over the past 20 years and they were definitely one of the best crews we have worked with.
• AW

  Angelina Wellman

  May 20, 2026
  1.0
  This is by far the WORST moving experience I have ever had especially for the price. Our moving coordinator, YANA, completely failed to do her job and ensure that the moving company packed and crated a very valuable and sentimental plaque, military plaque, mind you. She called and asked over the phone with both my fiance and me and verbally agreed she would annotate it for out pick up crew to come and get. We had to wait 2 whole weeks to even receive our belongings. Upon unpacking, my sentimental plaque was broken after it had been shoved in a box and not crated like YANA reassured me it would be. After calling YANA she was aware and confirmed that I did tell her. However now that I had to make a claim for reimbursement, the claims manager tells me YANA had no recollection of me telling her this. So not only did she neglect to do her job, she later lied and said I basically never told her that. This piece was handcrafted with clay, modeled beautifully, and took a long time to have done. My sentimental piece is now forever ruined with no fixing it and the company would not give me what I asked for because lone behold, they found a "loophole", that since it was not written down, and there is no evidence of it being stated over the phone, they cant give me what I asked for. Terrible company and an absolutely horrible lying moving coordinator, YANA. Do not trust this company to genuinely take care of your belongings and do not trust YANA to do her job even if she verbally tells you she will take care of something.

Frequently Asked Questions About Suddath Moving & Storage