Natalac Express Trucking Company’s core competency is truckload freight. That is the backbone of our business, and it provides the strength upon which we founded our company. But we go beyond the basics. Our strategy revolves around a focused approach to serve specific customers requiring exceptional service to target markets.
This allows us to provide outstanding service to our customers and to be a preferred place to work for professional truck drivers. We are very concerned for the safety of our drivers, our customers’ cargo, and the community in general. As such, we operate a modern fleet of well-maintained day cabs and sleepers to help us meet and exceed our safety and service goals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.