Our customers tell us all the time that we have Fast and Friendly Customer Service as well as Competitive pricing. These qualities of our business are what ranks us higher when we are compared to our competition.
What really sets UNITS® ahead of the rest is our locally owned and operated facilities. When you call us, you are speaking with an employee who knows the area and is well-educated within the portable storage industry. These people you talk to at UNITS® are passionate about what they do and care about you getting the right equipment to make a seamless move or your storage process easier.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.