Stonebriar Moving Services

Reviews

• CN

  Cole Newman

  May 22, 2024
  5.0
  Tyler and his team were able to help me with the next day moving project. They did such a good job and I really enjoyed working with them! Highly recommend.
• DS

  David Switzer

  Apr 29, 2023
  1.0
  The movers dropped my black glass dining table, causing it to shatter. Still wanting to pay, I ran to the ATM and the wife of the owner called me to say that I left! Then I return and the movers were told to drop the remaining items and leave. So we went round and round to identify why they would do this. We then tried to call the owner at *972 number several times but now she didn’t answer. They then state that we don’t have to pay for the move which was about 1500 and then wanted me to provide my receipt, which I couldn’t find at the time, to file a claim. For starters, they lack customer service! 2ndly, they did not know who the customer was or what social and network that I am attached to. 3rd, they never even called back after to check on the move, apologize and genuinely offer any concessions or get a timeline for me to submit the receipt of a claim. Overall, this lack true customer service and a genuine care and concern for anyone seeking your services. When the employees realized who we were, they felt even more horrible but we still offered them drinks and chatted with them and tipped them. I would not be referring anyone to this business. Imagine, moving from a high rise condo to a 4500 sq. Foot home, only the arrive on day one without a dining table and you are about to host a dinner and welcome reception for NFL drafts agents and u have no dining table and the moving company didn’t care! Priceless. The owners told the movers not to finish unloading the truck! I had to pay the movers extra money just to finish unloading my furniture! The absolute worst moving experience!
• EV

  Edward Vega

  Apr 22, 2022
  5.0
  I had to be out of my apartment by tomorrow however since I had plans for the weekend I needed to be out by today. I contacted Stonebriar Moving Services the first part of April and spoke with Tyler and notified him of my situation. He quickly gave me a great quote and set up the arrangements also mentioned how they have a storage facility where they can keep it till my home is built. This made everything much more convenient for me. Well today I received a call from the movers notifying me of their arrival time. When they arrived at my location he greeted me introducing himself (Rob) and the other two movers (JP and Jono) in a very professional manner. After going through the apartment and getting a count they instantly got to work and continued till the job was completed. This was my first time ever using movers and I’m so glad I came across Stonebriar Moving Services. Hopefully I never have to move again but if I do I will definitely be using them again, and will be recommending Rob, JP and Jono. I will also recommend Stonebriar Moving Services to other. Thank you again for the great services.
• JW

  Jennifer West

  Mar 17, 2021
  4.0
  The prices were very fair. The movers were very prompt, courteous, and very capable of making the move as easy as possible. They did a great job moving a three story home into a small apartment. They also helped me out by moving my furniture to two separate locations (and big items at that). The only issues I have is that some of the walls were scratched and chipped, and a few of my furniture items were scratched. It was definitely a huge move, so overall I am satisfied.
• SG

  Sarah Garza

  Jul 17, 2019
  5.0
  Smoothest, easiest move ever!! They were on time, professional and fun to be around. We will use Stonebriar forever!

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