Business Details
About
Transportation Service
When it comes to Towing Service, Tow Truck Service, Towing Company, and more, no one compares to Stars Towing. With years of combined experience, Stars Towing has worked hard to build the trust of our clients in Austin and surrounding areas. Visit our website to learn more or better yet, call us today!
Location
Hours
Reviews
4.1
371 reviews
5 stars
283
4 stars
6
3 stars4
2 stars4
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service provided by staff, particularly highlighting the helpfulness and professionalism of employees like Mohammed.
Response Time
Customers frequently noted the quick response times for towing services, often mentioning that help arrived much faster than expected.
Professionalism
Reviews consistently mentioned the professionalism of the drivers and staff, with many customers feeling reassured and well taken care of during stressful situations.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude behavior from some staff members, indicating inconsistency in customer interactions.
Value for Money
Several customers commented on the fair pricing and value for the services provided, appreciating the reasonable costs associated with their towing experiences.
- AEAiden Escamilla3 days ago5.0Save me big time. He came out, took a look at the car, tried a few tricks and boom! Fixed it in an instant, saved me a trip to the service shop and at least $250 if not more!! An actual life saver.
- JPJonathan Pedersen6 days ago5.0Got in an accident last week, and Stars Towing showed up quickly to haul away my totaled car. I spoke with Mohammed about selling it for scrap, and he offered me a top price. His excellent service, fair offer, and quick response made a really difficult situation much easier. Highly recommend!
- AKAleksander KalaouzeNov 14, 20255.0I normally don’t leave reviews, but Loai and Star Towing really earned one. I ran out of battery in my Tesla in a pretty rural area, and if you’ve dealt with that before, you know Tesla sends your request out to local towing companies through the app. I expected the whole process to take forever and be frustrating, but Loai showed up in about 30 minutes, charged me less than what Tesla estimated for my situation, and was genuinely friendly and professional. He made a stressful situation way easier and got my car loaded up and on the road quickly. Overall, I had a great experience with Star Towing and especially wanted to give a big shout-out to Loai.
- IUIvan UclesNov 14, 20251.0Llame a esta persona y dije buenos días en español por qué no sabía si el hablaba español y me dijo que no habla español y que acá es america y se tiene que hablar inglés y me colgó la llamada !! Yo hablo ingles y le llame otra ves y le dije que yo hablo 3 idiomas y que soy inteligente y pregunté cuánto idiomas habla el y no respondió!! No es buen lugar para los latinos
- LDLisa DiedrichNov 9, 20255.0We had a great experience with Stars Towing. Mohammed and Zuni went above and beyond to get our motorcycle back to us after hours. The communication was excellent, and they handled the bike with real care—it came back in perfect condition. They even kept it safe overnight until they could deliver it to our house. Professional, reliable, and genuinely caring service. Highly recommend!
Frequently Asked Questions About Stars Towing
What towing services does Stars Towing offer?
Stars Towing provides towing service, tow truck service, and operates as a towing company in Austin and the surrounding areas.
What are the operating hours of Stars Towing?
Stars Towing is open 24 hours a day, 7 days a week, including weekends and holidays.
Where is Stars Towing located?
Stars Towing is located at 15500 Connie St, Austin, TX 78728, USA.
How can I contact Stars Towing?
You can contact Stars Towing by phone at +1 512-779-4627 or by email at austinstarstowing@gmail.com.
Does Stars Towing serve locations outside of Austin?
Yes, Stars Towing serves Austin, Round Rock, and Cedar Park in Texas.
Where can I find more information or request towing services from Stars Towing?
Visit their website at https://starstowingtx.com or their Facebook page at https://www.facebook.com/austinstarstowing for more information or to contact them.
What nearby automotive repair shops are close to Stars Towing?
Nearby automotive repair shops include Uncle's Body Shop, Preferred Dent Repair, Roy's Automotive, and Guilhoux, LLC. Auto body and paint, which can be convenient for customers needing additional car repairs after towing services.
Are there nearby car dealerships near Stars Towing?
Yes, nearby car dealerships include Slash Auto Sales, Avanti Auto Sales, Chillaz Limited Autos, Miranda Cars, Rolling Motors, and Pfast Times Auto Sales, which can be beneficial for customers looking to buy or rent vehicles after a towing incident.
What nearby services might customers find useful around Stars Towing?
Customers might find nearby services like Rooterman Plumbing & Septic, South Meadows Recovery counseling, A&M-eventcenters for event planning, and Austin Metro Moonwalks rental service helpful depending on their needs.
Is Stars Towing available for emergency cases anytime?
Yes, Stars Towing operates 24/7, so customers can call for emergency towing or assistance at any time.