Alexander's Mobility Services - Atlas Van Lines

Reviews

• WR

  Working mans restorations

  Dec 13, 2025
  5.0
  Good place
• GH

  Graham Hearn

  Nov 13, 2025
  1.0
  We worked with Alexander’s Mobility for an interstate move on the West Coast, from Oregon to California. We have made multiple full-service interstate moves with other companies over the years as two professionals. We specifically worked with Tamara Ghormley. From the start, communication was poor and at times we were deceived, but we had been referred by an employer offering reimbursement so we went ahead with the process, and the employer chose Alexanders/Atlas at the last moment due to availability. To start, the quote was inflated, likely due to the use of a broker and employer coverage for the move, compared to other national movers. But, we had little control. Tamara was initially cordial but as the process unfolded, she became deceptive and harder to reach. While we were told that our move would be on a semi, as we had access, then moved directly, movers showed up with two 26 foot rented trucks. The driver was on his phone the whole time, not paying attention to labeling or inventory, making personal calls, etc. Halfway through loading, we learned that our belongings were to be moved and unloaded to a warehouse in Portland, 3 hours away, then re-loaded, and potentially offloaded again from the destination warehouse. This wasn’t disclosed to us, but what were we supposed to do with an imminent closing of our home and half our belongings loaded? Tamara became less and less helpful, and we ultimately ended up having to change our entire move plans/timing upon arrival due to their lack of transparency and communication on both ends. Upon arrival, the driver said that they have “inventoried” our items in the warehouse. But, they somehow only checked off about 360 of the over 400 items. They obviously never checked. Tamara was defensive, lied about their process and accountability and then ghosted us. Needless to say, it was a stressful and awful experience for our family and we wouldn’t recommend Alexander’s or Atlas in the future. We had such great experiences with other full service moves, this was a huge disappointment.
• P0

  PB 08

  Oct 28, 2025
  5.0
  Must check in at the entrance for delivery or pick up before the gate there’s is door on your left side when you enter into the facility they will advise you where you go next over all it was great experience very friendly office staff
• TH

  Trevor Hawkins

  May 17, 2022
  5.0
  Good people to work with nice and easy pickup at the location
• ST

  Scorpion TV48

  Aug 27, 2020
  5.0
  Is good company moving

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