Justin and the team made this process so easy! We filled out the forms (which were very simple and well explained) and within 2 weeks we had our car from Toronto in Louisiana! 10 out of 10 we would highly recommend!
MR
Melissa R
Aug 21, 2025
1.0
I paid two weeks ago. After calling for an update, I was told it would be picked up same day on 8/15. Car was not picked up. I called on 8/18 and they were not aware it was not picked up, apologized, and said they would find another driver and call me back. Nothing but silence to emails I sent on 8/15, 8/16, 8/20, 8/21 asking for an update. Meanwhile both phone numbers I was given appear to be completely disconnected. I understand if someone has an emergency but this lack of communication has been consistent since the moment they took my money. It took writing a review to get someone to get in touch again. It is continuing to cost me time and money as I wait for my car which has so far made zero progress in its journey from US to Canada. I wish I would have used a different provider, or flown to California and driven the car myself at this rate.
KS
Kate Sterritt
Aug 14, 2025
1.0
The attitude! i would't even consider this company. I called to get a quote and ask questions. They guy gave me so much attitude.
RD
Rob Dudley
Jun 14, 2023
3.0
Update: My experience was all but flawless, until I drove the car for some distance after delivery. At that time I noticed the exhaust had been raised somehow so it now sits higher which means it interacts with the rear bumper. After driving the car for 30 miles the exhaust heated up the bumper and melted it.
I spoke with Canadian Car shipping and their claims department, who said there was nothing they could do about it because I had no before photos showing that this damage wasn't there when I dropped it off. I can't prove it, so it's on me, but there wasn't any damage of this nature before we dropped it off.
What we found on delivery, was a nice clean and fresh scratch on the bottom of the exhaust indicating that the car had been driven quickly up or down a steep ramp, much like a car carrier has and hit the ground such that it moved the exhaust into the current position where it's now melting my bumper.
I'm not saying this was the fault of the driver, carrier or Canadian Car Shipping, but this was not there when we dropped it off and I'm not getting any help whatsoever ever to fix it. It's costing me over USD$700 to fix it independently. increasing the cost of the car shipping from $1650 to over $2300
My experience was good, and as I said, this is on me for not taking comprehensive photos when we dropped it off. In hindsight I would have appreciated some reminders of good practice when shipping your car from Canadian Car Shipping and maybe some increased leniency from their claims department.
Overall this has reduced my opinion of the company. The evidence shows the car was driven either too quick up or down a ramp or the ramp was too steep. Either way I am quite frustrated with them now.
+++++++
Originally I called Canadian Car Shipping to ship my sedan from Calagry to Houston. Renne was helpful and communicative the whole way through, which turned out to be nightmare because I didn't have the right EPA emissions stickers on the car.
I decided I would drive the ca myself from Calgary to Great Falls and then ship it from there. Renne and Blaine were very helpful and quick with getting everything set up and arranged with a storage location in GF. The stoppage location team came to meet me on a Saturday evening , even though I was running late.
The car arrived when they said it would and was in the same condition when we received it as when we left it. I had checked the mileage when we dropped it off and checked it on arrival. There were no unexpected miles added to the car.
Overall I was very happy with Canadian Car Shipping and Renne's excellent organizational skills and consistent communication and ability to answer any question, almost at any hour. I would recommend Canadian Car Shipping and would use them again.
CM
Changiz Mashayekh
Apr 18, 2023
5.0
Canadian Car Shipping did its job very well .Quality of shipping was very good and the timing (duration of transportation ) . The driver of truck was very polite & he warned us about his situation very well. He delivered the car in a good place near my house.