Customers reported a mix of excellent and poor service experiences, with some praising professionalism and punctuality, while others highlighted rudeness and unresponsiveness from staff.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty buses and unpleasant odors, which negatively impacted customer experiences.
Communication
There were numerous complaints about poor communication, including lack of updates regarding vehicle changes and inadequate responses to customer concerns.
Reliability
While many customers appreciated timely arrivals and dependable service, there were significant complaints about late drivers and incorrect vehicle assignments.
Customer Experience
Overall, customer experiences varied widely, with some enjoying memorable events and others feeling disappointed due to unmet expectations and service failures.
AS
Andreas Skounakis
Dec 30, 2025
5.0
Absolutely the best experience I have ever had. Prompt, polite and exceptional service. I used their services for my daughter's birthday party. The owner who I spoke to make arrangements was kind, accommodating and definitely proud of his business. The driver was the same. I have referred at least a half a dozen colleages for services.
MK
Mike Khawatmi
Dec 22, 2025
5.0
had an excellent experience with NJ Limo Bus. The bus was clean, spacious, and very comfortable. The driver was professional, punctual, and made sure everyone felt safe and taken care of the entire ride. The booking process was easy, and their customer service was responsive and helpful. Everything went smoothly from start to finish. I highly recommend NJ Limo Bus for any event or special occasion — they truly deliver quality service.
JM
jeisly martinez
Dec 21, 2025
1.0
Very unprofessional and rude. Non accommodating to requests and left 10 mins before the required contracted time then decided to be very rude when spoken to about that. Demanding as well in regards to tipping which I would happily obliged but tipping was mentioned as soon as we arrived for the ride. Overall need to fix their customer service experience and tone when speaking to customers.
HV
Hector Valladares
Dec 19, 2025
5.0
We booked a 12 passenger stretch Limo with NJ Limo Bus for a trip to NYC, and the experience was excellent. The Limo was clean comfortable and exactly as promised. Our driver Peter was amazing, professional, punctual and very courteous throughout the trip. Everything ran smoothly from pickup to drop-off. Highly recommend NJ Limo Bus and especially Peter for reliable, top quality service 👌
TB
Theresa Beaugrand
Dec 17, 2025
5.0
Last night, we had the pleasure of traveling with NJ Limo Bus for a festive trip to NYC, visiting several Christmas attractions and celebrating the holiday season with our loved ones. This was our first experience with NJ Limo Bus, and it exceeded all expectations! We were even surprised with an upgrade from a 12-seater to a stunning 20-passenger Escalade, which made the night even more special.
Frank assisted us with booking the trip and made the entire process seamless—he was an absolute pleasure to work with. A huge thank-you as well to Peter, our driver, who did a wonderful job navigating the holiday hustle and bustle of NYC traffic while keeping us safe and comfortable throughout the journey. Thank you both a million times!
We truly look forward to building a long-term relationship with the company and booking with them year after year. Highly recommend NJ Limo Bus to anyone planning a trip or celebration! 🎄✨
NJ Limo Bus LLC provides party buses and limousine services in Fairfield, NJ and surrounding areas.
Where is NJ Limo Bus LLC located?
NJ Limo Bus LLC is located at 234 Passaic Avenue, Fairfield, NJ 07004.
What are the business hours of NJ Limo Bus LLC?
NJ Limo Bus LLC operates Monday through Saturday from 9:00 AM to midnight, and Sunday from 10:00 AM to 10:00 PM.
Does NJ Limo Bus LLC offer pickup or delivery services?
No, NJ Limo Bus LLC does not offer pickup or delivery services.
Which payment methods are accepted at NJ Limo Bus LLC?
They accept American Express, Discover, MasterCard, and Visa.
In which service areas does NJ Limo Bus LLC operate?
NJ Limo Bus LLC serves Rockland County, NY, New Jersey, and New York.
How can I contact NJ Limo Bus LLC for reservations?
You can reach them via phone at +1 973-283-5121 or email reservations@newjerseylimobus.com.
What nearby places can help me orient myself when visiting NJ Limo Bus LLC?
Nearby places include Independence Home Mortgage Corporation, Sommer Law Firm, and U-Haul Neighborhood Dealer, which can serve as landmarks when locating NJ Limo Bus LLC in Fairfield.
Are there any nearby pet-related services near NJ Limo Bus LLC?
Yes, All Creatures Great & Small Animal Hospital and Pet Lovers Outlet are nearby if you need pet grooming or pet supplies when visiting NJ Limo Bus LLC.
What local activities can I find near NJ Limo Bus LLC to enjoy before or after my limo service?
You can visit Rogers Dance Center for dance and theatre, or check out The View at Fairfield, a local pub that is a landmark and historical building.