Business Details
About
Taxi Service
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Location
Hours
Reviews
2.6
171 reviews
5 stars
52
4 stars
12
3 stars
14
2 stars
9
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with dispatchers being rude and unhelpful, leading to frustration among customers.
Pricing Issues
Many customers reported inconsistent pricing and overcharging by drivers, causing dissatisfaction and distrust.
Timeliness
A significant number of reviews mentioned delays in pick-up times, with some customers waiting much longer than promised.
Driver Behavior
Several reviews noted rude and unprofessional behavior from drivers, including dishonesty and lack of knowledge about routes.
Mixed Experiences
While some customers had positive experiences with specific drivers, the overall sentiment leaned heavily towards negative due to recurring issues.
- AFAjaadah Page FordDec 5, 20251.0the dispatcher made me miss my flight because he could not properly take directions. they just need to shut down at this point
- VHVuanitq HaslamNov 21, 20251.0They are slow 5 7 minutes ends up being 20 and some of the drivers are rude
- EMEbony MartinSep 25, 20251.0!!!Never am I calling this company again because of dishonest driver!!! I just called for a cab at carewell health center to S 16th St and the operator said $11/$12 and 5 to 10mins wait. The driver however told me $20 after I waited 34 minures for him to arrive. I called base to make a complaint because that driver is very dishonest and charging his own fee.
- TBTAZZY BABYNov 17, 20215.0ALWAYS ON TIME AND NOT RUDE LIKE OTHER COMPANIES
- CMChief MovezMay 13, 20171.0Rude
Frequently Asked Questions About Jacob's Taxi Service
What is Jacob's Taxi Service and what do they offer?
Jacob's Taxi Service provides professional and reliable taxi transportation services in East Orange, NJ. You can book a ride directly with them.
Where is Jacob's Taxi Service located?
Jacob's Taxi Service is located at 223 Sanford Street, East Orange, NJ 07018, United States.
What are the operating hours of Jacob's Taxi Service?
Jacob's Taxi Service operates 24 hours a day, 7 days a week, all year round.
How can I contact Jacob's Taxi Service to book a ride?
You can contact Jacob's Taxi Service by phone at +1 973-673-5900 or email them at info@jacobstaxiservice.com.
Does Jacob's Taxi Service have an online presence where I can learn more or book services?
Yes, you can visit their website at http://www.jacobstaxiservice.com or their Facebook page at https://www.facebook.com/Jacobtaxiservice/ for more information and bookings.
Are there any convenient places to eat near Jacob's Taxi Service?
Yes, nearby dining options include Tastey's Gail's Southern Style Soul Food, ELZA Restaurant offering Caribbean cuisine, King Wings with fast food and pizza, Sunny's Cafe for southern dishes, and Bj's Pizzeria for Italian food.
What local services or shops are near Jacob's Taxi Service that might interest customers?
Nearby customers can find Power Gas for fuel and convenience store needs, Awad Auto Repair for automotive parts and services, various beauty salons such as Unisex Beauty Salon and Amores Hair Design, and grocery stores like D & R Sons and Hailey's Mini Market.
Are there any religious or community organizations close to Jacob's Taxi Service?
Yes, there are several nearby including United Church of God 7th Day, Indonesian Presbyterian Church, and Apostolic Sisters of St. John offering community services and worship opportunities.
What nearby medical or emergency services are accessible from Jacob's Taxi Service?
Nearby medical services include Virgo Medical Services, which offers ambulance and hospital services, and Lifeline Medical Services specializing in EMS and medical support.
Does Jacob's Taxi Service have any featured messages or promotions?
Yes, they encourage customers to book a ride with their featured message 'Book Us!' available on their website.