This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Transportation Service
Special Service Freight Company is a multi-location, asset-based, ground freight and air-cargo company. We are headquartered in Charlotte, NC, and have been in business for over thirty years.
Our Mission Statement is "To treat our customers as 'Primus inter pares' (first among equals) in a mutually beneficial, respectful and ethical business partnership".
The Company operates thirteen full-service warehouse terminals offering coverage in over two thousand five hundred zip codes centered around twenty cities in the Southeast. Our major operational and handling hubs are Atlanta, GA and Charlotte, NC.
Warehousing facilities and vehicle fleets are located in five states.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Almost 50% of consumers read AI review summaries before forming a conclusion.
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.