Knight expanded into North Carolina in May 1999, opening the Charlotte terminal with just five trucks and a small office staff. Today, the Charlotte terminal has grown to over 200 team members, reflecting our commitment to growth and excellence. We foster a culture of openness, high expectations, honesty, and respect, ensuring that every team member feels valued and supported.
Located just minutes from Uptown Charlotte, our terminal features a spacious yard with additional parking for drivers, a well-equipped driver lounge with bathrooms, showers, laundry facilities, a common area with TV, and free Wi-Fi. Our top-tier shop, staffed by an experienced team, prides itself on maintaining our fleet to the highest standards.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.