Safe Responsible Movers

4.9
178 reviews

About

Moving CompanyPiano Moving Service
Voted Best Movers in Boston 2016 by Improper Bostonian. Moving Company serving Boston, Cambridge, Somerville, Brookline, and all of Massachusetts

Details

  • Onsite servicesAvailable

Location

Safe Responsible Movers
24 Denby Road, Boston, MA
02134, United States

Hours

Reviews

4.9
178 reviews
5 stars
171
4 stars
2
3 stars
0
2 stars
3
1 star
2

What are people saying?

AI-generated from recent customer reviews

Communication

Customers frequently noted inconsistent and disorganized communication, leading to confusion and frustration during the moving process.

Care for Belongings

There were multiple reports of items being damaged or mishandled during moves, indicating a lack of care from the moving team.

Efficiency

While some customers praised the speed and efficiency of the movers, others experienced delays and disorganization, impacting the overall moving experience.

Customer Service

Positive feedback highlighted the friendly demeanor of the movers, but there were also complaints about rude interactions and unhelpful responses from staff.

Pricing Transparency

Several reviews mentioned unexpected charges and a lack of clarity regarding pricing, contrasting with some positive experiences of fair and transparent pricing.
  • NW
    Nonnie Woodward
    4 days ago
    2.0
    My daughter’s move with Safe Responsible Movers was not the smooth experience we hoped for. Communication beforehand wasn’t very clear, and the quote they gave us didn’t feel accurate once the moving day arrived. The steps and tight corners seemed to catch the crew off guard, and they struggled more than expected. While the movers were polite, the work felt rushed at times, and I had to point out things that needed more care. The final cost ended up being different than what we were led to believe, which was frustrating. Overall, the move felt more stressful and less organized than it should have been, and I can’t say I’d recommend them based on this experience.
  • KB
    Kimberly Byrd
    5 days ago
    2.0
    My recent experience with this team wasn’t as positive as my previous one. Even though they offered a discount for adding a third mover, the overall service felt less organized and not as careful as I expected. A few items were handled roughly, and I had to point out concerns more than once. They showed up, but it didn’t feel like the same level of professionalism I experienced before. Nothing was seriously damaged, but the attention to detail just wasn’t there this time. I’m honestly not sure if I’ll continue using them for future moves.
  • DR
    David Ricaud
    Nov 16, 2025
    5.0
    The gentlemen helping my partner and me move from Boston to Truro delivered outstanding service. They were efficient, professional, and courteous. They also communicated effectively, checking in with me throughout the process. This was a complicated move—with more than one stop—and the guys navigated the whole thing flawlessly. Highly recommended.
  • AB
    Adam Birch
    Oct 19, 2025
    5.0
    Great experience, if I’m ever looking for movers in Boston again I’m calling them!
  • PG
    Pamela Goldman
    Sep 15, 2025
    5.0
    Safe Reliable Movers definitely stands by their word. The movers arrived on time and were great with respect to communicating changes in their schedule. They were actually ready to move me ahead of time. I was not yet there and they readily agreed to wait until the original time. The only problem I had was that the two movers had difficult difficulty reassembling my desk. After they left, I realized they had not put the drawers in appropriately. I emailed the owner. He responded immediately and actually apologized. He offered to come out within the next couple of days and actually refunded me $150 as he felt the his employees had taken too long to disassemble and reassemble the desk. Outstanding customer service which is not often seen these days.

Frequently Asked Questions About Safe Responsible Movers

What services does Safe Responsible Movers provide?

Safe Responsible Movers offers moving, residential moving, relocation services, and furniture delivery.

Where is Safe Responsible Movers located?

Safe Responsible Movers is located at 24 Denby Road, #28, Boston, MA 02134, USA.