Business Details
About
Moving Company
Founded in 2020, AOA Moving is a licensed and insured Boston-based Boston moving company that tackles local, intrastate, and interstate relocations for residential and commercial clients. We service most of the Massachusetts cities. Their team offers packing and unpacking services alongside secure transportation, ensuring a smooth transition to your new home or office.
Location
AOA moving | moving company | Boston to New York movers
75 Gardner St, Boston, MA
02134, United States
Hours
Reviews
4.8
339 reviews
5 stars
312
4 stars
7
3 stars2
2 stars5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the movers for being punctual, polite, and professional throughout the moving process.
Efficiency
Several reviews highlighted the efficiency of the moving teams, noting quick and careful handling of belongings.
Communication Issues
A significant number of customers reported poor communication from the company, including missed pick-up windows and lack of updates.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unpreparedness, damage to items, and misleading pricing.
Customer Service
Some customers expressed dissatisfaction with the company's customer service, particularly regarding handling complaints and refunds.
- ILIsabel LesserDec 12, 20255.0We had a great experience with AOA for our interstate move! Vlad and Oralbek were awesome and very great movers! They wrapped up and moved our entire 2 bedroom apartment from Boston to South Jersey. Very efficient, no damage, and very kind and helpful! Highly recommend ! Great price as well!
- RSRichard SiskNov 9, 20255.0Oralbek, Jevorn, and Zen helped us move from a two-bedroom apartment to a single-family home, and they did an amazing job! From great communication to efficient packing, they made everything seamless. We highly recommend their team!
- CTConner ThompsonNov 4, 20251.0Missed a 6 hour pick up window, refused to refund deposit. Then claimed they would need twice as much to do the same job that they missed?
- APAlain PierreNov 1, 20251.0This company turned what should’ve been a straightforward move into a nightmare. The morning of the move, the crew was late, and nobody was answering the phone — no updates, no courtesy call, nothing. When they finally showed up, they were unprepared and disorganized. I had clearly listed everything under a room along with what’s in the room for example “shed equipment” (shovels, lawnmower, dolly, etc.) in the inventory and was quoted for it. I even called ahead to confirm. Despite that, the movers refused to take the equipment, claiming it couldn’t be moved — something that should have been communicated before the day of. Because of their delays and poor communication, my home sale closing was pushed back, and I had to hire another moving company last-minute to finish the job. The company took zero ownership or initiative to fix their mistakes. Unprofessional, unresponsive, and completely unreliable. I would never recommend them to anyone who values their time or sanity.
- CRClint ReedOct 25, 20255.0Excellent company. We booked well in advance, confirmed before the date, and everything went smoothly. They arrived on time, worked incredibly hard, and were considerate and helpful throughout.
Frequently Asked Questions About AOA moving | moving company | Boston to New York movers
When should I book my move?
We recommend contacting us via phone or email approximately 2-3 weeks before your intended moving date. While our availability can vary depending on the time of year or specific days, we always strive to accommodate your schedule and find a suitable solution for your move.
How much will my move cost?
The cost of your move is determined by various factors. Our management team would be pleased to provide you with detailed information. For a preliminary estimate, you can use our online quote tool on our website. Additionally, our hourly rates are available for review on our site.
How and when do I pay the movers?
Payment procedures differ based on the type of move. A deposit is required to confirm your booking: $100 for local moves and $300 for long-distance moves. For local moves, the remaining balance is due after the move is completed. Long-distance moves require 50% payment on moving day and the final 50% upon completion. The initial deposit is applied to your total cost. Please note that only our managers can provide exact quotes. We advise caution if other companies request deposits exceeding 15% of the estimated cost.
Is your company licensed?
Yes, we are fully licensed. We prioritize transparency in our operations. Our licensing information is as follows: US DOT 3843854, ICC MC 1399070, MA DPU 32059. This information is readily available for your peace of mind.
I'm concerned that your movers might leave boxes in the wrong room, is there anything I can do to prevent that?
To ensure your boxes are placed in the correct rooms, we recommend labeling them clearly. After packing, use a marker to write the destination room on all sides of each box, including the top. This practice helps our movers efficiently place your belongings in the appropriate locations.
What do I do with my children on a moving day?
For the most efficient moving process, we suggest arranging childcare for moving day. This allows you to focus on overseeing the move without dividing your attention. We have a helpful article on our website with tips for moving with children, which you may find useful.
What do I do with my animals?
For the safety and comfort of your pets, we recommend arranging alternative care during the moving process. The presence of movers and the disruption to their environment can be stressful for animals. Additionally, there's a risk of pets getting underfoot or escaping. Please note that we are unable to transport pets as part of our services.
What do I need to do to prepare my appliances for the move?
Appliance preparation guidelines are available on our website. Our team is not authorized to handle electrical, gas, or other appliance connections. We advise emptying all appliances before the move. If you're unsure about proper preparation, we recommend consulting a local technician to ensure everything is ready for transport.
Do you have step-by-step instructions?
To assist you in preparing for your move, we've created comprehensive guidelines available on our website. These include a two-week preparation plan and a moving day checklist. We encourage you to review these resources to help streamline your moving process and alleviate any concerns.
Are there any items that you cannot move?
For safety reasons, we are unable to transport items that are potentially explosive or flammable. If you have any items that you believe might pose a safety risk, please inform our management team in advance. This helps us maintain a safe environment for both our team and your belongings during the move.
When is the best time to book my move with AOA Moving?
It is recommended to contact AOA Moving 2-3 weeks before your planned moving date to ensure availability and scheduling suitability.
How can I get an estimate for my moving cost?
You can obtain a preliminary estimate using the online quote tool on AOA Moving's website or contact their management team for detailed information.
What are the payment terms for local and long-distance moves?
For local moves, a $100 deposit is required, with the remaining balance due after completion. Long-distance moves require a $300 deposit, 50% payment on moving day, and the final 50% upon completion.
Is AOA Moving a licensed company?
Yes, AOA Moving is fully licensed with US DOT 3843854, ICC MC 1399070, and MA DPU 32059, ensuring transparent and compliant operations.
How can I ensure movers place boxes in the correct rooms?
Label all boxes clearly on all sides and the top with the destination room to help movers place them appropriately.
What should I do with my children on moving day?
It's best to arrange childcare during the move so you can focus on managing the process efficiently. AOA Moving also provides tips for moving with children on their website.
Are pets transported during the move?
No, AOA Moving does not transport pets. It is recommended to arrange alternative care for your animals during the moving process.
How do I prepare my appliances for moving?
Empty all appliances before the move and consult a local technician if unsure about preparation, as the moving team does not handle appliance connections.
What are the operating hours of AOA Moving?
AOA Moving offers 24/7 service, providing flexibility to schedule your move at any time that suits you.
How can nearby places like 'The 72 Gardner St. Community' and 'Bright Horizons at Brighton' assist customers of AOA Moving?
Customers moving into the area might find 'The 72 Gardner St. Community' useful for real estate inquiries, while 'Bright Horizons at Brighton' provides childcare options during their moving process.
What nearby amenities are available near AOA Moving's location?
Nearby amenities include automotive services like 'Mike's Auto Repair', grocery options such as 'Hong Kong Supermarket', and dining venues like 'B.D. Chilipa Restaurant' and 'Ultra Spicy Pot' which customers can visit before or after their move.
Which nearby places can help with additional moving-related needs?
Nearby businesses such as 'Aa Zack Plumbing' offer building supplies, and 'Jaragua Home Improvement' provides painting and masonry services, which can assist customers settling into their new homes.