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MidAmerica St. Louis Airport

4.1
(681 reviews)

Business Details

9656 Air Terminal Drive, Mascoutah, IL
62258, United States
(618) 566-5200

About

Airport
The MidAmerica St. Louis Airport supports a year-round schedule to several exciting destinations on Allegiant Airlines. Plan your next trip today!

Location

MidAmerica St. Louis Airport
9656 Air Terminal Drive, Mascoutah, IL
62258, United States

Hours

Reviews

4.1
681 reviews
5 stars
437
4 stars
84
3 stars
38
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness and willingness to help, particularly in assisting elderly passengers.

Cleanliness

The airport is frequently noted for its cleanliness and well-maintained facilities.

Efficiency

Travelers appreciated the quick check-in and security processes, as well as the lack of crowds.

Food Quality

Several reviews criticized the food options, particularly the JetwayCafe, citing high prices and poor quality.

Parking

Customers enjoyed the convenience of free parking for the first three hours, although some mentioned issues with parking ticket stubs.
  • AS
    Ami Scoville
    3 days ago
    1.0
    I think they need to educate their employees! Military ID is more than sufficient for a federal ID to travel - sent back to counter to wait in line I mean how close is this airport to a military base !
  • AG
    Angel Garrido
    6 days ago
    5.0
    Buen trato excelente servicio,de todo el personal
  • TR
    Tammy Reyman
    6 days ago
    5.0
    Very well kept, friendly service and the only way to fly.
  • JE
    Jamie Eater
    Jan 31, 2026
    5.0
    Sending a BIG shout out to the crew at MidAmerica who cleaned the parking lot AND cars after the recent snow. My 85 year old father had come for a visit to Florida - without his winter coat or gloves. He is a man I've never known to worry about anything and yet he was worried about being able to get into his car since it was covered with a foot of snow. When he landed, he called from the parking lot with a smile in his voice. Some team somewhere had not only cleared the parking lot, but they had cleaned off the cars there as well. What a great service you all offered and what a hassle you saved him from. THANK YOU. --- also, the week before, I flew in and out of the same airport with on time flights and great ease. All in all, both experiences were great, but where else have you heard of someone cleaning snow off of the cars while plowing the parking lot.. Nice customer service for sure.
  • SR
    Samantha St. Raymond
    Jan 29, 2026
    5.0
    I'd like to extend appreciation for Lisa Duncan at MidAmerica Airport. During a recent visit amid a heavy winter snowstorm, Lisa went above and beyond to assist my elderly mother, ensuring she safely found her way into her Uber despite the challenging conditions. Her kindness, patience, and genuine care made a stressful situation much easier for our family and reflected exceptionally well on MidAmerica Airport.

Brand Certified Facts from MidAmerica St. Louis Airport

MidAmerica St. Louis Airport partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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