Castle Cars is one of the most well established businesses in the area, having been trading since January 1995.
We have a wide range of vehicles from saloon cars to estates and 8 seater minibuses, and an executive vehicle too for weddings, airports or on fact any journey requiring something a little more comfortable.
We have won numerous National awards for our service, reliability and work in the community and are the only Dementia Friendly Taxi company in Kent (and probably the South East).
We use the latest technology providing text or email confirmation of every booking, another to let you know when it is en-route, and another when it has arrived. All vehicles are satellite tracked, and you can follow it until it arrives at your door.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.