We are a ferry company with the vision to connect Europe for a Sustainable Future together.
We are Stena Line, one of the world’s largest ferry operators with over 25,000 yearly sailings. Everything we do is based on our core values of care; care for customers, care for resources and care for each other.
Stena Line has its roots in Sweden and we are truly an international company. We employ over 4,300 employees from 40 countries across Europe. With our headquarters located in Gothenburg, Sweden, we have a route-based organisation in 6 business regions.
We offer affordable and seamless ferry transportation for all of our customers with an absolute commitment to safety and reliability and a reduced environmental footprint.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.