Many customers praised the responsiveness and professionalism of the staff, particularly Roger, who was noted for his helpfulness and communication.
Moving Efficiency
Numerous reviews highlighted the efficiency and speed of the moving teams, with many customers expressing satisfaction with how quickly their moves were completed.
Care for Belongings
Several customers appreciated the careful handling of their items, noting that their belongings were treated with respect and care during the moving process.
Mixed Experiences
While many reviews were positive, some customers reported issues with damage to items and poor accountability from the company, indicating a lack of consistency in service quality.
Professionalism
Most reviews emphasized the professionalism of the moving crews, with many customers describing them as polite, friendly, and hardworking.
GW
Gina Walters
Nov 10, 2025
5.0
Noz and Jacob were the best team. Our move with Premier was smooth and seamless. I would highly recommend this moving company and this team.
MJ
Meagan Johnson
Nov 10, 2025
5.0
We had the pleasure of working with Jacob, Jacob, and Nas for our recent move. I couldn't recommend them more! Hiring movers is stressful and it's awkward to have random people in your home handling all of your belongings but these three really made the experience less stressful and relieved the awkward feeling quickly. They were friendly, professional, and extremely efficient!
GG
Garman Gordon
Nov 3, 2025
5.0
I can’t recommend Premier Movers — and especially Jacob — highly enough! He personally drove from Jax all the way to Atlanta by himself to deliver my late father’s belongings and handled everything with such care and respect. He moved large, heavy pieces like dressers and headboards that I honestly can’t believe one person could manage — and not a single wall, ceiling, or stair was scratched in the process. Truly exceptional service and compassion with a great price. I would choose Jacob and Premier Movers again and again!
RM
Robert Metz
Oct 24, 2025
5.0
One of the best moving companies we have ever used and we have moved 23 times around the country. They were on time, careful with our furniture and made sure we were comfortable with everything they moved. They moved our hot tub very professionally. They had all the tools and equipment necessary. We couldn't have been more pleased. Thank you so much!! We will use you again!! Highly recommend to everyone!!
JD
Jenn D
Oct 22, 2025
1.0
Premier Movers misleads customers, damages property, and refuses accountability. Their business practices are deceptive, their service is careless, and their customer support is nonexistent. Save yourself the stress and potential loss. Several of the movers worked hard and some of them were kind but there were many problems.
They assured us our furniture would be fully wrapped for protection but it wasn’t. The packing was chaotic and many items were left inside furniture, which was then loaded upside down. As a result, pieces and contents were damaged. They also put a hole in the wall of our new house. Now they claim the significant damage is "minor" and refuse to take responsibility. Repairs will cost us hundreds of dollars.
We booked four movers but only three showed up. When I asked for a revised contract, the owner promised two additional movers would help unload to get me to sign the contract but those movers never showed up. The three movers were exhausted, leading to delays, extra time, and even more damage.
At the end of the move the movers convinced us to sign the final contract at a higher cost than the original estimate (including a surprise credit card fee) by promising to repair the hole they made in our wall and pay us for the furniture damage. After payment, the owner denied responsibility for any of it and disappeared. We also discovered after the movers left that several items were missing.
As a woman alone at the house while they packed and moved, the whole experience was very uncomfortable. The movers repeatedly used the bathroom at both houses without washing their hands (they packed the soap), then returned to handling our belongings. One mover spent an hour in the bathroom on one day (and we paid for that time). I was pressured to tip the movers before they even finished the job. One mover cornered me in a closed room, asking me to let them load our belongings early and keep them overnight on the truck with a “pinkie promise” that everything would be fine, despite that not being the owner's plan.
Finally, beware... They are not licensed for interstate moves.
Premier Movers offers professional residential and commercial moving and packing services tailored to your needs.
Which areas does Premier Movers serve?
Premier Movers provides moving services in Jacksonville, Jacksonville Beach, Baymeadows, Ponte Vedra, and Ponte Vedra Beach, Florida.
What are the operating hours of Premier Movers?
Premier Movers is open Monday through Saturday from 8:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
How can I contact Premier Movers for inquiries or bookings?
You can contact Premier Movers via phone at +1 904-666-0423 or email at premiermoversofjax@gmail.com.
Does Premier Movers require appointments for their services?
Yes, Premier Movers requires appointments for their moving and packing services.
What payment options does Premier Movers accept?
Premier Movers accepts American Express, Cash, Check, Discover, Invoice, MasterCard, PayPal, and Visa as payment methods.
Does Premier Movers offer online estimates and onsite services?
Yes, Premier Movers offers online estimates and provides onsite services for your convenience.
Where is Premier Movers located?
Premier Movers is located at 13893 Hanover Park Court, Jacksonville, FL 32224, USA.
What nearby places can I visit before or after my moving appointment at Premier Movers?
Nearby you can visit Hanover Park Tavern and Windsor Parke Golf Club, which are great spots to relax before or after your moving appointment.
How can nearby locations like Windsor Parke Golf Club and Hanover Park Tavern help customers of Premier Movers?
Customers can enjoy leisure activities at Windsor Parke Golf Club or relax at Hanover Park Tavern, making their moving day more pleasant and less stressful.
Are there any nearby services that complement moving needs around Premier Movers?
Yes, nearby services such as GarageExperts of Jacksonville for flooring and Fluid Conservation Systems for plumbing can assist with home improvements during your move.