Assured Relocation Services, Inc.

Reviews

• NN

  Nadou Nadou Nadou

  Sep 26, 2023
  1.0
  STAY AWAY STAY AWAY STAY AWAY FROM THIS COMPANY AT ALL COST. I called to talk to the owner of Assured Relocation Services and the employee who picked up phone was extremely rude and hang up on me while I was still talking. I called back and he asked me if I wanted to talk to his supervisor, a d another man picked up the phone and was trying to imitate my accent mix and some type of a language. RUDE, RACIST, and DISRESPECTFUL is what this company is all about.
• PP

  Patricia Perentesis

  Nov 3, 2019
  5.0
  They were 👍 great!!!
• MS

  Mike Steg

  Aug 26, 2019
  5.0
  I used them for a local move this summer and I could not be happier. The salesman Lanny came out and worked with me on putting together an estimate that was affordable and covered all my needs. The movers Vance and John came the first day and very professionally and courteously packed all my belongings. The following day they moved every thing to my new house. When it was all said and done the final cost was lower than the original estimate. I would recommend this company to anyone.
• FB

  Francis Bianchi

  Jul 6, 2017
  1.0
  AVOID...BEWARE. Having moved from Palm Coast, Florida to Radcliff, Kentucky, I must say it was a most dissatisfying experience. Everything was great until after they loaded the van and received the $1,800+ . Lanny Jr. assured us that we would hear from the driver every day in order to plan to be at the new address. The range date was from 6/8 to 6/19. We heard absolutely NOTHING from them. My wife called and received no return, emailed and received nothing. We were finally able to communicate on 6/15 where we heard " I am very sorry you have not received word about your shipment. I have been having problems with my phone and receiving voice mails. Your shipment is loaded and should be delivered the first part of next week. The driver will call you at least 24 hours in advance of your delivery to schedule a time with you. I have called him and am awaiting a return phone call." This is kind of like "the dog ate my homework." Wouldn't one think that they would have at least returned an email? What a poor way to run a business based on false promises. Finally, on the 19th, the last "promised" date, we heard that the delivery would be "soon." On the 23rd (three weeks after the loading date) and four days after the latest promised date, the shipment arrived. A lamp was broken, an antique roll top desk was broken in three different areas and is now unusable. The Great Atlas God offered a total of $84 for reimbursement for a 100 year old desk...again the poorest customer service. I spent more on lunches and tips than they offered for reimbursement. A terrible, terrible experience...DO NOT HIRE Assured Relocation Services of DeBary, Florida or Atlas in general.
• BL

  Ben L

  Jul 6, 2014
  5.0
  The salesman was honest, professional and helpful. The moving crew arrived on time and were very fast. Nothing was lost or broken, and the crew was friendly. We would happily hire them again.

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