Ship Smart Inc. In Washington DC

Reviews

• BL

  Brian Lai

  Apr 30, 2021
  1.0
  Called this company to get a quote, was told I needed the exact weight of items. As I was asking questions, the sales person simply told me they couldn't help me and hung up. Great service guys, very professional.
• JR

  Jeffrey Rydant

  Aug 24, 2020
  1.0
  Sorry, but they promised a lot and never got back to me with anything. Twice they promised a quote and pickup and never heard from them again. Maybe they’re overwhelmed with Covid. If so, pick someone else who has stepped up. I did, with good results. It’s sad and disappointing to leave a bad review for a company that on the surface seems good, but these folks failed me miserably and deserve the feedback.
• RB

  Rebecca Shenefield Banzuelo

  Jul 23, 2018
  5.0
  I cannot say enough good things about working with Ship Smart! We have a large corporate office with many tenants that I coordinate for, and Ship Smart could not have been more pleasant to work with! They always answered our calls quick and consistently, and they held our information on file so it was easy to pick up and resume the planning process. We were working on behalf of a client that lived in Phoenix and had multiple valuable items to ship. Ship Smart was willing to work with our situation and accommodate the client with a custom ship date. They planned our packing date with a week's time and were extremely professional and flexible. I would HIGHLY recommend using Ship Smart to anyone in the corporate or residential world. I will be using them for all of my clients going forward. Thank you Ship Smart!
• LG

  Lesley Galarneau

  Sep 11, 2017
  5.0
  I was in a huge bind: I had booked a moving company that cancelled on me the day that they were suppose to show up. I was scrambling to find a company for my long distance move with literally ONE day notice. ShipSmart to the rescue!! They were so helpful and offered support and assured me that I would be taken care of. Customer service/sales was fantastic. They walked me through the paperwork process and had my reservation confirmed within an hour. The movers arrived exactly on-time, were extremely friendly, and packed everything with extreme care. Due to my last minute booking, ShipSmart did inform me that it may take up to 4 weeks for my furniture to me delivered across several states. I was a-okay with that as they saved me from being stranded with a house full of furniture that I couldn't move on my own. Once again, they exceeded my expectations - they called me within 10 days to tell me my stuff was on the way. It was delivered at my door step, 700 miles away, within 15 days. 10/10 would recommended. They were awesome!
• CG

  Cindy GUTIERREZ

  Jan 7, 2016
  5.0
  I was over 3,000 miles away from home and very overwhelmed with how I was going to get my belongings to LA. Ship Smart made everything really easy. I packed the boxes and they took care of everything else. I reached out multiple times with questions and always received nice, friendly service. They made my move super easy, stress fee and really convenient, just what I needed. My stuff arrived in LA in perfect condition sooner than expected which is always a plus! I highly recommend them!

Frequently Asked Questions About Ship Smart Inc. In Washington DC