Ace Relocation Systems, Inc. - Atlas Van Lines

4.5
193 reviews

About

Moving CompanyRelocation Services
At Ace Relocation Systems, Inc., an agent of Atlas Van Lines, we understand that moving can be a hassle. Serving the San Francisco Bay area for over four decades, you can rest easy knowing that your San Jose mover is handle everything with experienced care. We offer Local, Long-Distance, and worldwide moving and storage services. Our expert movers have the knowledge and skills to relocate you quickly and efficiently. When planning your move within the San Francisco Bay area and beyond, trust your local Atlas mover to handle your every moving need.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Ace Relocation Systems, Inc. - Atlas Van Lines
675 Quinn Ave., San Jose, CA
95112, United States

Hours

Reviews

4.5
193 reviews
5 stars
154
4 stars
13
3 stars
3
2 stars
6
1 star
17
  • YW
    YUFENG WILLIAM WU
    Feb 16, 2024
    1.0
    If there were a rating less than one start, I would give it to ACE Relocation. They worked on my recent move. At destination, ACE hired a third party vendor MSS to take off my refrigerator's doors in order for ACE's crew to move the refrigerator upstairs. After the doors had been reinstalled, I immediately noticed that the lights were not working. I told the technician about this. He went back to work on it. When I came back to the refrigerator, the technician had already left but leave the lights unfixed still. I contacted ACE Relocation in the next few days for a claim for the damage since I had purchased an insurance coverage for everything. However, ACE Relocation kept rejecting my claim saying it's not their fault and asked me to contact MSS even though MSS was their vendor. I told them clearly that there was clearly a damage and they had contractual relationship with MSS rather than me. They even produced a signoff document with my signature which I never signed off since I had not got a chance to check the refrigerator before the technician left, and the date of the document was wrong too. Clearly FORGED! ACE then stopped contacting me even thought they said they would. I am very frustrated and disappointed. The experience of dealing with ACE was very BAD! If you are considering using ACE services, please read this and reconsider. I WILL NEVER RECOMMEND IT TO ANY OF MY FRIENDS.
  • JC
    Jaclyn Catania
    Nov 8, 2021
    5.0
    We used ace relocation systems to move from San Jose to NC and had a great experience. Nothing was damaged and things arrived to our destination early in our delivery window. Had a bit of trouble connecting with our moving representative prior to our move date but everything went smoothly after we were finally connected. I’d recommend ace to anyone considering a long distance move
  • DE
    Drew Eldeen
    Dec 30, 2013
    5.0
    I had never used a moving company before and I was worried about the care of my stuff. Searching online it sounded like these guys do a good job and after using them I can say that they did a great job with my move. They cared for my stuff and I didn't ever see them be rough with it. There were fast to load and unload and I did not find any damage. I would definitely use them again.

Frequently Asked Questions About Ace Relocation Systems, Inc. - Atlas Van Lines

What services does Ace Relocation Systems, Inc. offer?

Ace Relocation Systems, Inc. offers local, long-distance, and international moving services, storage, corporate relocation, and logistics services.

Where is Ace Relocation Systems, Inc. located?

Ace Relocation Systems, Inc. is located at 675 Quinn Ave., San Jose, CA 95112, USA.