NorthStar Moving Company

Reviews

• LM

  Lee Merck

  Aug 2, 2022
  5.0
  John and team were great. They arrived on time, packed efficiently, and did a great job with all our stuff. They even moved some very difficult items into some difficult locations. Thanks team.
• CP

  Coco Pascale

  May 21, 2019
  5.0
  Third time I’ve used NorthStar and always a great experience! Professional and efficient - 3 guys makes the move seem so fast! I like they let you borrow hanging clothes boxes for local moves so you don’t have to worry about packing any hanging items. All costs etc. are clearly communicated and I like that they send confirmation emails. Makes moving day a lot less stressful!
• RC

  Rajeev C

  Nov 18, 2018
  1.0
  I had initially shared a positive review, however after seeing the way they delivered and handled my stuff, I had to edit it. Here’s a picture that shows just how poorly they treated my stuff. This is a mattress I paid for extra insurance. That’s right - completely folded in half, lying in the middle of a dirty SF street. I explained to them multiple times this particular item needed to be treated well, was expensive and something I explicitly insured. The movers mistreated all my stuff, lost items during the move and even scratched my floors during the delivery. Their customer service is also TERRIBLE. I’m still waiting for them to make this right, I’ve been calling to try to deal with insurance and customer service multiple times over the last several days. They’re unresponsive to emails, and the 6 phone calls my wife and I have made over the last week. If they fix this, I will post another edit on how they addressed these issues - looking doubtful though.
• CD

  chris dunder

  Jan 2, 2017
  5.0
  Great service!
• CM

  Carter Mundell

  Jul 17, 2016
  5.0
  Edgar, Alex, and Carlos did a great job. I would definitely recommend them and hire their services again in the future.

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