Let's Get Moving Toronto

Reviews

• AS

  A Snow

  1 day ago
  5.0
  I was assisted by one of the sales representatives Michael. He was able to help me get a good price and make a very stressful time very easy! Thanks Michael!!!!
• MR

  Maddison Ranger

  2 days ago
  1.0
  DO NOT RELY ON POSITIVE REVIEWS! This was my 11th move (including a cross-provincial move), and it was by far been my WORST moving experience to date. The crew seemed pleasant when they arrived. My husband and I were asked to sign several forms, which appeared standard and we were told they were duplicates of our contract…However, I later realized we had been ASKED TO SIGN PRE AND POST TV condition forms at the BEGINNING OF THE MOVE, before the televisions had even been transported. More to come on signed forms… At our previous home, the crew DID NOT USE FLOOR PROTECTION, despite this being included in our quote. During the move, a wall was significantly DAMAGED, leaving us scrambling to complete repairs before closing. Our mattresses were transported WITHOUT PROTECTIVE MATTRESS BAGS or wrapping… standard with professional movers. This was incredibly UNSANITARY, and a result, damaged the integrity of the mattresses… they became soiled and need to be replaced. At our (brand new build) home, we requested that floor protection be used, again, as outlined in our quote. The crew refused and complained it would take too long… While some floor coverings were used, there were not enough to protect our entire home. We asked that shoes be removed in the unprotected areas, and again this was met with complaining, despite the fact that we were being billed in 15-minute increments. During unloading, a door trim was also GOUGED. When approximately 3/4 of the truck had been unloaded, we were presented with the invoice. Earlier in the day, one crew member became sick and needed to go home. We had been told there would be a discount. Instead, our HOURLY RATE INCREASED from the quoted $149/hour to $209/hour. We were told our belongings would not be released until the invoice was paid. Once everything was unloaded, the crew told my husband they needed a sign off signature - when he went back outside, everyone was gone. I called the crew and they said they were done. Come to realize, while looking at documents in the portal, my signature HAD BEEN FORGED. The following day, while unpacking, we realized ALL OF OUR TVS ARE DAMAGED BEYOND USE. Based on the damage, they had either been dropped or had something fall on them in the truck… this was a 35 minute move. It’s been 3 weeks and we have NOTHING AFTER SUBMITTING A CLAIM Based on our experience, I cannot recommend this company ANY LESS. The combination of property damage, damaged items, unexpected billing, and lack of customer service has made this an EXTREMELY frustrating and costly move.
• AM

  Abdur Rehman Mansoor

  Jun 12, 2026
  5.0
  I couldn't be happier with the service from Let's Get Moving. The team was punctual, professional, and incredibly helpful throughout the entire move. They treated our belongings with care, worked efficiently, and made the whole experience much less stressful than we expected. It's clear they take pride in their work. I highly recommend Let's Get Moving to anyone in Kitchener, Waterloo, or Cambridge looking for a dependable and trustworthy moving company.
• SP

  Sean Previl

  Jun 10, 2026
  5.0
  Let's Get Moving was very helpful in getting me from my old home to my new home. They communicated well before arriving at the new home, kept me up to date prior to arriving at my old. They handled my furniture and other items with appropriate care and it was a very easy process. Bobby was fantastic at helping book my move and responded quickly when I had additional questions.
• RA

  Roni Altun

  May 7, 2026
  5.0
  We had an amazing experience with them from start to finish. The team was professional, efficient, careful with all of our belongings, and made what could have been a stressful day feel completely smooth. They arrived on time, handled everything with care, and worked quickly without cutting corners. Nothing was damaged, communication was great throughout the entire process, and they went above and beyond to make sure everything was placed exactly where we wanted it. Highly recommend to anyone looking for reliable and trustworthy movers.