MC
Maruchka La choupie
Jul 27, 2026
My experience with Let's Get Moving was, without question, one of the most frustrating and disappointing service experiences I have ever had. I strongly advise anyone considering this company to proceed with extreme caution.
The sales representatives were exceptionally persuasive. They promised a premium, professional, "VIP" moving experience, assuring me that experienced movers would carefully handle my belongings, disassemble and reassemble furniture, and complete the move efficiently and professionally. Those assurances were a complete contradiction of what I actually experienced after paying the deposit.
On moving day, two movers arrived who were inexperienced, unprepared, and lacking the urgency and professionalism I had been promised. They brought inadequate equipment, worked at an unreasonably slow pace, and spent an excessive amount of time talking instead of moving my belongings. Because the service is billed by the hour, I found this especially frustrating. What should have been a straightforward move for a two-bedroom apartment ended up taking 14 hours 8am -9pm where they charge me over $2000 which is completely unreasonable and unacceptable.
To make matters worse, several of my belongings and pieces of furniture were damaged during the move. Rather than demonstrating care and accountability, I was left feeling that the quality of service fell far below even basic professional standards.
The experience did not improve after the move. When I attempted to contact customer service to address my concerns, I was unable to obtain meaningful assistance. My calls were not returned, and I felt my concerns were simply dismissed.
Their reviews are FAKE.
My experience was exhausting, costly, and deeply disappointing. I would never use Let's Get Moving again, nor would I recommend them to friends, family, or anyone looking for a dependable moving company. Save yourself the stress, the expense, and the frustration—look elsewhere.