Business Details
About
Auto TransportTransportation Service
Alaska Auto Transport, LLC is a locally-owned and operated vehicle shipment company. Our main office is located in the beautiful city of Anchorage, AK, with our satellite office situated near the SeaTac Airport in Kent, WA.
Our business philosophy and company purpose is to carry out your vehicle shipment process smoothly and hassle free. Our educated and experienced staff work hard to give the best customer service in vehicle shipment in Anchorage. We proudly support all men and women in uniform, and appreciate the opportunity to offer our services for returning customers. We ship year round and offer a variety of options throughout the year.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
145 reviews
5 stars
116
4 stars
9
3 stars
3
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their responsiveness and willingness to assist throughout the shipping process.
Timeliness
While several reviews noted timely deliveries, there were also complaints about delays and miscommunication regarding pickup and delivery dates.
Pricing Transparency
Customers expressed concerns about unexpected price increases and hidden fees, suggesting a need for clearer communication regarding costs.
Vehicle Condition
Most customers reported that their vehicles arrived in good condition, although there were a few complaints about damage and cleanliness upon delivery.
Overall Experience
Overall, many customers had positive experiences and would recommend the service, but some highlighted significant issues that affected their satisfaction.
- RSRobbie Schroeder6 days ago5.0I recently purchased a vehicle in Oregon and needed to find a vehicle shipping company last minute to ship to alaska, I did a Google search and had no idea who to choose, my first choice did not answer or return my email request for information until a week later. I called Alaska Auto Transport and they answered all my questions and from the very start the process went smoothly. My vehicle was picked up in Oregon and shipped to Anchorage with no issues, they kept me informed the whole way. My battery was dead when I tried starting my vehicle on arrival but they gladly jump started it. There professionalism and process of shipping made it easy and less stressful. Thank you.
- DSDmitri Stepanov6 days ago5.0Excellent service! Our shipment was a bit slow going due to extreme weather but the team at Alaska Auto Transport managed to offload the vehicle as soon as the barge docked on Dec 24th - just in time for Santa to deliver the presents (that were transported in the truck bed) under the tree the same night.
- CWchad weisDec 21, 20255.0Great services
- TGTodd GreenDec 6, 20255.0I would ship with them again. Good service, if I had questions they were answered. My truck was delivered sooner than I expected.
- KPKevin PattersonOct 25, 20255.0They made it very easy to ship my Jeep Gladiator to Washington. The staff was very friendly and helpful. I have already told 2 people about them so they know where to go to ship their subs to the lower 48 when they move next year. Only complaint was it took 2 and half weeks to get it. Many of us have to travel to pick it up and that means we wait in Seattle for it for a few days. Otherwise it was wonderful.
Frequently Asked Questions About Alaska Auto Transport
Why do I get an estimated arrival date instead of a firm one?
Everything in the transport industry is variable. Things such as weather conditions, mechanical failure, or even a power outage can have an affect on the total transit time of your vehicle. For instance, if the weather is bad, often times our sailings will pull aside rather than sail through the rough waters and risk damage to the cargo. In an effort to alleviate stress on everyone involved we will always quote the approximate transit time rather than an exact date and time.
Are you insured?
Yes! We are a fully licensed and insured carrier. Our insurance information can be found here.
Can I ship personal items with my vehicle?
Yes! On our standard sailings and seasonal truck options we allow you to ship up to 250 pounds of personal belongings in your vehicle at no additional charge when you are shipping between Alaska & Washington.
What kind of transit times can I expect?
If you are shipping to or from Alaska and Washington the approximate transit time is 10-14 days from the date the sailing departs, weather permitting. If you opted for our expedited service from Alaska and Washington, the approximate transit time is 6 days depending on the date your vehicle is dropped off and the date the voyage sails.
My vehicle is modified (roof rack & lift kit). How does that affect the price?
Modifications greatly impact the way we load your vehicle as well as how we load the other vehicles in our containers. Please let us know if your vehicle includes roof racks, moose bumpers, hi-top conversions, cages, etc. Overall dimensions will determine the actual price of shipping the vehicle.
Where are your offices located?
Our main office is situated in Anchorage, Alaska, and we also operate a satellite office in Washington. Being locally owned and operated, we are readily available to address your vehicle shipping inquiries and fulfill your transportation requirements.
What types of vehicles do you ship?
We transport vehicles ranging from regular commuting cars to classics and collector vehicles. Regardless of the type of vehicle, we provide the same level of care and attention to ensure safe transportation.
Can I ship my firearm with my vehicle?
Unfortunately, no. Federal laws prohibit the transporting of firearms by anyone other than a Federally Licensed Gun Dealer, or the United States Postal Service in some cases. In most cases, we ask you to call a locally owned and operated Gun Dealer such as Wild West Guns, LLC, conveniently located here in Anchorage to assist you.
Can I ship my motorcycle?
Unfortunately, we no longer ship Motorcycles. We recommend contacting Alaska Classic Motion, at 907-272-6863 with the length, width, height, and approximate weight of your unit in order to get an accurate quote.
Can I ship my inoperable vehicle?
We do not ship inoperable vehicles.
Will you ship a vehicle with an Interlock Device (IID or BIID)?
Most ignition interlock devices, or breath alcohol ignition interlock devices are government property and as such, we cannot ship them.
Can I ship my vehicle with a cracked or chipped windshield?
Between Kent, Wa and Alaska we can ship with a chipped or cracked windshield, but if the vehicle is going overseas or to Hawaii no damage is allowed on the windshield or any other windows. We do ask that you keep in mind that if your windshield does ship with a crack or a chip that it may worsen over the journey due to fluctuating temperatures, pressure changes, and road conditions, especially when in a container. Alaska Auto Transport is not responsible for repairing windshields that ship in damaged condition for just that reason.
Will I be charged for storage?
We offer 7 days of free storage at both our Anchorage and Washington locations. We charge $10 for additional days.
Do you require a deposit?
All financial transactions occur in Anchorage. If the vehicle is coming up to Central or North Alaska payment is required upon receipt of the vehicle in Anchorage. If the vehicle is coming up to Southeast Alaska or going out of Alaska pre-payment is required. In all cases, if the vehicle value is less than the vehicle shipping fee we require payment prior to shipping
What kind of payment methods do you accept?
We Accept: Credit Cards (Visa, Mastercard, and Discover.), Cash, Certified Banker’s or Cashier’s Checks, and Money Orders
We do not accept: Personal Checks, and American Express
Why does Alaska Auto Transport provide an estimated arrival date instead of a firm one?
Due to variables like weather, mechanical issues, or power outages that can affect transit times, they provide an approximate arrival date to reduce stress for everyone involved.
Is Alaska Auto Transport insured?
Yes, Alaska Auto Transport is a fully licensed and insured carrier.
Can I ship personal belongings with my vehicle?
Yes, you can ship up to 250 pounds of personal items inside your vehicle at no extra charge between Alaska and Washington on their standard and seasonal services.
What transit times should I expect when shipping with Alaska Auto Transport?
Approximate transit time is 10-14 days for standard service between Alaska and Washington, and about 6 days for expedited service, weather permitting.
Where is Alaska Auto Transport located?
Their main office is in Anchorage, Alaska, with a satellite office near SeaTac Airport in Kent, Washington.
Can I ship modified vehicles with roof racks or lift kits?
Yes, but modifications affect loading and pricing, so you need to inform them about such modifications to get an accurate price.
Are motorcycles accepted for shipping by Alaska Auto Transport?
No, they do not ship motorcycles anymore; they recommend contacting Alaska Classic Motion for motorcycle shipping.
What nearby places can I visit around Alaska Auto Transport's Anchorage location?
Near the Anchorage office, you can visit places like FishEx - Alaska Seafoods for fresh seafood, or grab coffee at Common Grounds before or after your vehicle shipping appointment.
How can nearby service providers assist during my visit to Alaska Auto Transport?
Nearby businesses like Chisholm's Auto Body and Paint and AutoZone can help with vehicle repairs or parts if needed before shipping your vehicle.
Are there any local dining or leisure spots near Alaska Auto Transport's office?
Yes, you can enjoy a meal or a drink at Porkey's Chops & Cheese or the Time Out Lounge, making it convenient to relax after your visit.