Hidden costs.
Sales did not vocalize all the extra costs.
The movers them selves were hard working young men and they worked; but the business itself sent these guys out to tell me I would be charged 199 an hour from the time these guys leave the main office, then they add on $179 “universal travel fee” … on top of the hourly payment for a 20 minute trip. They are sent with no trollies, no carpet or floor runners.
It cost me 2500 for two loads and a twenty minute drivers their guys probably only make minimum wage. The truck they sent wasn’t big enough I told them how big my house was and of course on a Saturday when I call I can’t get through.
They make you sign a waiver if THIER truck and THEIR parking gets a ticket that the home owner has to pay for it.
Do NOT use this company.
Very professional, friendly and quick. I would highly recommend.
NM
Natalie Morton
Jan 14, 2026
I hired Let’s Get Moving for a residential move in Edmonton, Alberta. During the move, I became uncomfortable with how my belongings were handled, including movers opening boxes containing very personal items and laughing while handling them, even though I had a clear external labelling system. After unpacking, I was also unable to locate a personal item that had been packed with my lingerie.
At the end of the move, the movers insisted on taking a photo with my phone showing them with me and their moving truck. They asked me to leave a review before they would depart, and I felt pressured as their truck remained outside my home until the review was posted. I later removed that review before submitting a BBB complaint.
When I raised my concerns, I felt dismissed rather than supported. I later filed a BBB complaint to document my experience. The company has not responded to the BBB, but continues to contact me privately months later.
A refund was eventually offered, but it was conditional on me withdrawing my BBB complaint and agreeing not to post further reviews online. I was not comfortable agreeing to restrictions on sharing my genuine experience, so I declined.
I am sharing this review so others — particularly women — can make an informed decision. My experience raised serious concerns for me around privacy, professionalism, and how complaints are handled.
PC
Pruthvi Kumar Chatradhi
Jan 7, 2026
Nathan and his team(sorry I don’t know the names of the other two members but greatly appreciate their efforts) from Let’s Get Moving did an excellent job with our move in Edmonton(Local). They were very easy to work with, arrived on time, and worked quickly and efficiently throughout the entire process. Everything was handled professionally, and the move was completed smoothly with no issues. I really appreciated their promptness and speed. Highly recommend Lets get moving, especially Nathan and his team to anyone looking for reliable movers!
I had an excellent experience with Let’s Get Moving. The team was professional, punctual, and very efficient from start to finish. They handled all of my belongings with great care and made the entire moving process smooth and stress-free. Communication was clear, pricing was fair with no surprises, and the movers worked quickly while still being careful and respectful. I highly recommend Let’s Get Moving to anyone looking for a reliable and trustworthy moving company.