LR
Laurie Reader
3 days ago
MORGAN & MORGAN — “FOR THE PEOPLE.” BUT WHICH PEOPLE?
Before you hire Morgan & Morgan, I strongly encourage you to read about our family’s experience.
Morgan & Morgan spends millions of dollars advertising that they are “For the People.” Unfortunately, when my 84-year-old mother desperately needed someone in her corner, our experience left us questioning that promise.
My mother suffered a devastating accident that resulted in two broken shoulders and serious medical complications. Her condition was so severe that she was initially unable to make decisions or sign legal documents for herself.
When we contacted Morgan & Morgan, they expressed significant interest in representing her. We were asked to complete extensive paperwork, and I even had to obtain power of attorney to move forward on her behalf.
We trusted them. We believed their advertising. We believed they cared.
For approximately six to eight weeks, the firm evaluated her case. At one point, it was escalated to a higher-level attorney because of potential medical malpractice concerns.
Then, after weeks of involvement, Morgan & Morgan decided they would no longer represent my mother.
I understand that not every legal case is straightforward and that law firms must make business decisions about which cases they accept.
But here’s my question: Does “For the People” only apply when a case is easy, profitable, or guaranteed to produce a substantial settlement?
I cannot speak to their reasons for declining her case. What I can speak to is the way our family was treated.
After placing our trust in this firm, completing their paperwork, and spending weeks believing they were working on my mother’s behalf, we were left deeply disappointed by their decision and the lack of meaningful communication afterward.
We have attempted to reach someone who can address our concerns, but our efforts have gone unanswered.
My mother is not a case number. She is an 84-year-old woman whose life was turned upside down by a devastating accident. She deserved compassion, professionalism, communication, and respect.
And quite frankly, so does every person who turns to a law firm during one of the most difficult times of their life.
Morgan & Morgan’s advertising tells America that they fight for the people.
Our experience raises a very different question: When someone needs you most, are you truly there for them?
I am publicly asking someone in Morgan & Morgan’s senior leadership to contact our family, review how my mother’s case was handled, and address our concerns.
Until then, I encourage anyone considering hiring this firm to ask difficult questions before signing documents or placing their trust in the promises made through advertising.
Being “For the People” should be more than a marketing slogan. It should be reflected in how you treat people, especially when their cases aren’t simple.
For anyone reading the BS response from Morgan & Morgan below you will notice that they truly do not care and didn't even offer a phone call to discuss the matter. I will make sure to post on every possible review site letting the consumer know to be aware of what they can expect if they hire Morgan & Morgan.