Mack & Associates, LLC

Reviews

• BR

  Brendan Roan

  May 8, 2026
  1.0
  I hired this firm for a civil property damage claim. The facts were strong and liability was clear. What should have been a straightforward case turned into almost 2 years of procedural mistakes and communication failures. The required legal notice was sent to two wrong government entities before being directed to the correct one. When it was finally mailed to the correct party, it was sent without tracking or proof of delivery. The case was initially routed through a court that lacked jurisdiction, wasting months. Deadlines the firm set for their own deliverables were repeatedly missed without explanation. Scheduled calls were missed without notice. I regularly had to follow up multiple times just to get basic updates on my own case. This is the second time I experienced these issues. After the first round, Adam called and apologized, and I deleted my original review in good faith. The same patterns repeated immediately. The legal knowledge appears to be there based on the written work product, but the execution and follow through are not. If you hire this firm, expect to manage your own case.
• CJ

  Cassi Jean

  Jan 8, 2026
  1.0
  Used them years ago and it was great but the attorney i went with no longer works there. Twice since then, i filled out the forms they wanted and called and answered all their questions in order to get a consultation, and no response. If you don't want to take my case, just say that!!
• PB

  Patricia Burris

  Dec 25, 2025
  5.0
  Wayne and his team provided excellent service with the upmost professionalism. I really appreciate him.
• LB

  Lindsey Bell

  Dec 12, 2025
  5.0
  Wayne French and Natasha Brown really hit it out of the park. Thank you so much for all your help regarding guardianship of my elderly mother.
• ED

  Eric Dunbar

  Dec 7, 2025
  5.0
  I wish I can give more than 5 stars! Wayne French & Natasha Brown have gone above and beyond for me during my adoption process! Even the people who answer the phones. Especially Matthew. Were so helpful. This has been a very anxious and nerve wrecking time for me but every time I called they all assured me all my issues were being handled. They made sure all my documents were completed and made sure I was set up for success. I cannot thank them enough for all they did. 100/5 stars if google allowed.

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