Certified by Caroline J. Smith & Associates • Aug 30, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 12:00 PM
Sunday12:00 PM - 4:00 PM
Products & Services
1 list · 5 items
Explore offerings from Caroline J. Smith & Associates on 77 W Washington St in Chicago, with popular services available at this location.
Caroline J. Smith & Associates - Services
5 items
services
Commercial Landlord and Tenant Representation
Eviction Law
Landlord Representation
Tenant Representation
Real Estate Closings
Reviews
4.3
384 reviews
5 stars
308
4 stars
8
3 stars5
2 stars3
1 star
60
DH
digi h
Aug 24, 2026
1.0
Caroline office is very bad at organization, no legal advice only tried to slow ball negotiations until an eviction was filed on a disputed balance and her advice was to pay the 5 day notice. I am pro se now filed my own answer appearance request for jury and counter claims on my own. Caroline paralegal are not good at following up gathering information. I basically wrote demand letter myself using tools. I would avoid Caroline she's takes on way too many clients no personalized treatment and charging 425 an hr and doesn't produce documents I requested like a damages sheet or formal settlement agreement. Avoid
WG
winston guo
Aug 17, 2026
5.0
Caroline J. Smith & Associates got us a settlement well beyond what we expected — and the whole process was clean and efficient, with no delays whatsoever.
Their skill speaks for itself, but what we admired most was the effort and care they put in. Every step was handled proactively. We never had to chase anyone for an update, and every question we asked got a clear, prompt answer.
On top of that, they were genuinely easy to work with — patient, straightforward, and never once made us feel like just another file number. We felt looked after the entire way through.
If you need legal help, this is the firm you want. Our sincere thanks for everything.
CK
Claudia Katz
Jul 27, 2026
1.0
From the notice of 5 day eviction to current the case was mishandled. Including paperwork, communication and any records from court date . Caroline and Associates caddy remarks in email format did not help with effectively having an answer or response. Additionally, break down of overall court appearances and judgement was not shared . Cost is on the lower side of thing however for overall performance barley made a dent in the suffered that as a tenant and client head dealing with from the l Management company. Overall not worth the time spent hassling over her then rating take this rating as a hard metric result that this law firm does not produce what they entail at time of consultation and during.
VH
Victoria Hearns
Jun 10, 2026
1.0
If I could give them 0 stars, I would. Dawn is great, but unfortunately she isn’t a lawyer. Don’t waste your time. Communication is horrible, they mix up files, delay your case while pushing for trial dates, and never keep you updated. She seems overwhelmed with her personal life and doesn’t prioritize her clients. Do yourself a favor — save your time and money and choose another lawyer.
CN
Christina N
May 26, 2026
1.0
I just called in hopes of taking advantage of their free consultation service, which they very prominently display on their website. Apparently, that's a lie. They don't do free consultations, and the man on the phone was less than helpful. How can you possibly advertise this service so widely? Sounds like a scam.
Frequently Asked Questions About Caroline J. Smith & Associates
What should I do to prepare for my consultation?
Just give us a call! We'll be more than happy to schedule you for an initial consultation with an eviction lawyer in Chicago, IL and let you know what to bring. Please reach out to us by phone or by using our contact form.
What sets Caroline J. Smith & Associates apart from the competition?
At Caroline J. Smith & Associates we're proud to mention we have over 100 years of combined experience and are determined to work for you. Our tenant rights lawyers in Chicago, IL promise to deliver you the most ideal results based on your situation. Give us a call today so we can schedule an initial consultation.
What legal services does Caroline J. Smith & Associates offer?
We have many areas of practice to cover you legally. We work with real estate and represent landlords and tenants alike for a wide range of complications. Get in touch with us today to see what our tenant and landlord rights lawyers in Chicago, IL can do for you!
What legal services does Caroline J. Smith & Associates provide?
Caroline J. Smith & Associates offers legal services in real estate law, landlord law, eviction law, and tenant law in Chicago, IL.
How can I prepare for my consultation at Caroline J. Smith & Associates?
You can prepare by calling the office to schedule an initial consultation and get guidance on what documents to bring.
What makes Caroline J. Smith & Associates different from other law firms?
The firm has over 100 years of combined experience and is dedicated to achieving the best results based on your situation.
What are the office hours for Caroline J. Smith & Associates?
The office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and Sunday from 12:00 PM to 4:00 PM. Extended hours are available by appointment.
What languages are spoken at Caroline J. Smith & Associates?
The firm provides services in English and Spanish.
What payment options does Caroline J. Smith & Associates accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Caroline J. Smith & Associates located?
The firm is located at 77 W Washington St, Ste 1001, Chicago, IL 60602, USA.
Are there any notable legal services nearby Caroline J. Smith & Associates?
Yes, several legal offices are nearby including Law Offices Paul R O'Malley Ltd, Law Offices John C Wunsch, P.C., and Friedman Mark B Law Offices, which can be helpful for referrals or complementary legal services.
What nearby amenities can I visit around Caroline J. Smith & Associates?
You can visit nearby locations such as World Hair Institute for beauty services, Silk Road Theatre for performances, and BMO Harris Bank for banking needs.
Can public transit users easily find Caroline J. Smith & Associates?
Yes, given its central location near multiple legal offices and businesses downtown Chicago, it's accessible and nearby places like Chicago Temple and First United Methodist Church at the Chicago Temple can serve as landmarks to help find the office.
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