Caroline J. Smith & Associates

Reviews

• VH

  Victoria Hearns

  Jun 10, 2026
  1.0
  If I could give them 0 stars, I would. Dawn is great, but unfortunately she isn’t a lawyer. Don’t waste your time. Communication is horrible, they mix up files, delay your case while pushing for trial dates, and never keep you updated. She seems overwhelmed with her personal life and doesn’t prioritize her clients. Do yourself a favor — save your time and money and choose another lawyer.
• CN

  Christina N

  May 26, 2026
  1.0
  I just called in hopes of taking advantage of their free consultation service, which they very prominently display on their website. Apparently, that's a lie. They don't do free consultations, and the man on the phone was less than helpful. How can you possibly advertise this service so widely? Sounds like a scam.
• IG

  Iesha Gooden

  May 23, 2026
  5.0
  (Court date March 2026) My experience with Caroline j Smith & Associates has been wonderful! As a tenant I had done everything possible to try and work things out with my unreasonable landlord after a job loss. I had no success therefore I had to call an attorney. This law firm was very professional and they are good! They had my first case thrown out! My landlord quickly filed again. However, this law firm really negotiated on my behalf. They were able to get me more time and I was able to find a new apartment! I am so grateful for this law firm. If it was not for Caroline j Smith & Associates, honestly I would have been homeless. I spoke to Mrs. Smith a few times and also witnessed her in court on my behalf. She is a whole beast! Thank you again.
• TF

  TAMMgjshdowtgY PRIChrh7ru f2fE

  May 15, 2026
  5.0
  I would like to say that this was by far one of my greatest experiences with a law firm my situation was very ware & this firm handled it with care , respect, dignity, I was completely satisfied I mean I had been crying for months and once I met with my attorney Ms. Smith she handled me well and put to rest all my anxiety I truly appreciate her for putting things aside and taking my case & of course winning it but truth be told the fact she treated me like I was one of her own win or lose I would of just been satisfied with whatever because I know she put her BEST FOOT FORWARD 💙 Need a lawyer look no further then this firm Thanks again for your support, & service Tabatha
• RA

  Rema Atiya

  Apr 1, 2026
  1.0
  I made a genuine effort to be patient and understanding throughout this process, but based on my personal experience, there were consistent challenges with communication, alignment, and overall case management that made an already difficult situation more stressful than it needed to be. A few key points from my experience: • I experienced confusion around billing, including a payment I made and have proof of being made, that did not appear to be clearly reflected in my records. • I frequently had to initiate follow-ups—often on a weekly basis—just to receive updates or basic clarity. This made the process feel reactive rather than professionally managed. • I traveled out of state for an in-person meeting expecting a prepared and informed discussion. Instead, I left feeling that my case was not as thoroughly reviewed as I had anticipated, and the meeting felt rushed. • After the verdict, I expected clear legal guidance on next steps. Instead, I had to independently research my options. The response that was ultimately communicated back appeared to closely mirror the information I had provided, which left me feeling that I was largely driving my own case strategy. • Communication at times felt inconsistent, and I experienced a lack of alignment across interactions, which added to the overall frustration. Overall, my experience did not meet my expectations in terms of preparation, communication, and guidance—especially for something as important as legal representation. I would strongly encourage others to establish clear expectations upfront around communication cadence, case ownership, and billing transparency.

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