RC
rhoda conlan
Aug 10, 2026
The lady who took my call was extremely unhelpful and lacked basic empathy. Rather than clearly explaining the situation or offering constructive guidance, she dismissed my concerns entirely and made me feel as our case wasn't worth pursuing. Her communication was harsh, unsupportive, and shifted blame onto the patient instead of handling the situation with care.
JR
James Alexander Rodriguez
Jun 3, 2026
I just called this firm and spoke with Sarah, who was very combative and dismissive. As a frontal left lobe glioma brain cancer survivor, I still experience severe aphasia that causes me to speak slowly (this does not extend to typing thankfully). Instead of offering patience or assistance, I was harshly told what I needed to prove my case. I will not be contacting this office again I am taking my proof and business to another attorney. She ended the call abruptly without wishing me a good day or even saying goodbye.
VG
Valeria Guizar
May 26, 2026
I’m honestly very disappointed with the way I was spoken to during my call. I was trying to explain my situation and ask questions to better understand whether I may have a case. Instead of allowing me to explain, the lady who answered the phone immediately responded with a rude attitude and said, “What did it cause you?”
I understand you may need certain information to evaluate a case, but the way it was handled felt dismissive and unprofessional, especially considering the nature of the situation I was calling about. I was simply looking for guidance and respect while explaining a very serious concern.
YT
Yesenia Torres
Mar 28, 2026
Thank you to Richard and his wonderful team I truly appreciate your dedication, professionalism, and the expertise you all provided throughout this process. Thanks to your efforts, we achieved a successful outcome, and I felt confident and well-supported at every step. Your guidance made a challenging time much easier to navigate.
I give this law firm more than five stars!!! ⭐️ highly recommend If you need a dedicated, knowledgeable lawyer, look no further, Alexander Law Firm is exceptional. Thanks again!!
Alexander Law Group is an absolutely *first rate* law firm that helped us to gain justice and a very satisfactory settlement in a case that was bitterly contested by the person (represented by an insurance company) who caused our injury. Alexander Law Group's years of experience - from the first time we approached them, all the way through litigating our case - leads me to having no reservation in recommending their outstanding legal services.
In our very first interview with Richard Alexander clearly explained the essential elements of our case as to its legal viability in court and a thorough description of what we could expect as our case was litigated; he didn't waste our time.
Unexpected was Alexander Law Group's ability to provide detailed knowledge of the real downstream physiological damages caused by the Defendant - injuries for which the Defendant was going to be made liable for. That part of our experience was almost like speaking to a team of medical experts who happened to be attorneys- very impressive.
One more thing: The Alexander Law staff was first rate, throughout - patient, unflappable, and always ready to help.
A special mention goes to Nina Shapirshteyn a Partner at ALG who took on our case; she exhibited first rate legal skills and a caring “legal bedside manner” for us, her clients, throughout. Her litigation and negotiation skills were first rate; her legal strategies; her deposition skills; her outfoxing the opposition with better expert witnesses, etc. boxed in the other side; she never gave up and fought hard to win a satisfactory settlement against an insurance company that was determined not to pay out.
Nina Shapirshteyn and Richard Alexander and their respective staffs are great asset not only to those in need of personal injury representation in the courts, but to the overall reputation of personal injury law, in general. Not only did we experience superb legal representation and a satisfactory outcome, we experienced a law firm that *cared* about us as human beings; who always had our best interests at the top of their list. Alexander Law Group implicitly understood that its we were coming to them at a time when we were dealing with suffering, and looking for justice; they will treated us as family. If I could give Alexander Law Group 100 stars, I would.
In a past life I have had occasion to interact with dozens of attorneys, mostly involving business diligence matters. I’m confident, without any equivocation whatsoever, that I would not hesitate one heartbeat to recommend Alexander Law Group's services to anyone in need of a personal injury law firm.
Alexander Law Group has already built a superb reputation based on its own hard-won, long record of case-winning merits; they really don't need my recommendation, but If you ever find yourself needing personal injury representation - no matter who caused the injury (personal, corporate or government), you will not regret working with this great group of people. Thank you, Alexander Law Group, from the bottom of my heart.