Excellent service - Electric VW - Successfully Lemoned
AA
Ali Alfares
Sep 21, 2026
I had a great experience working with Neale & Fhima on my Tesla lemon law case. Dealing with repeated problems with my vehicle was extremely frustrating, but their team made the process much easier to understand and manage. They were professional, responsive, and kept me informed throughout the case.
Nadia is the best! She was incredibly helpful, attentive, and made me feel like my concerns were truly being taken seriously. She explained everything clearly, answered my questions, and helped make a stressful situation much easier.
I really appreciated the level of service I received and was very happy with the outcome. I would absolutely recommend Neale & Fhima, especially Nadia, to anyone dealing with a lemon vehicle or similar consumer issue.
BW
Brian Witkin
Sep 12, 2026
I had a great experience with this firm handling my lemon law case. As an attorney myself, although in a completely different area of law, I really appreciated the way the matter was handled from start to finish.
A special shout out to my attorney, Nadia. Her communication was excellent, she set realistic expectations throughout the process, and ultimately over-delivered on the result. I always felt informed and knew where things stood.
I would absolutely recommend Nadia and the firm to anyone dealing with a lemon law matter
CR
Cliff Rocha
Aug 29, 2026
Our experience with Neale & Fhima handling our CFMOTO lemon law case was extremely disappointing and the worst experience we have had with a legal representative.
Throughout the case, we repeatedly had to contact the firm ourselves to find out the status, what the next step was, and what was required from us. Proactive communication was very limited, and when we asked specific questions, the instructions were often vague or incomplete.
Most concerning was what happened when the attorney handling our case left the firm. We were not contacted to tell us the attorney had left, who was taking over, or how our case would be transitioned. We had to reach out ourselves to determine who was handling our case and what needed to happen next.
The communication problems continued all the way through the settlement. Even at the end, we struggled to get clear instructions about where and how to surrender the vehicle and how the required paperwork needed to be completed. We repeatedly felt like we were managing the process and asking the firm what needed to happen next, rather than the firm guiding us through it.
This review is not based on one missed call or email. It reflects a pattern we experienced throughout the representation.
We retained attorneys because we expected them to manage the legal process, communicate with us, and provide clear instructions. Unfortunately, that was not our experience.
Based on our experience, I would strongly encourage anyone considering this firm to ask detailed questions about communication, case management, attorney transitions, and how often you can expect updates before retaining them.
We would not use this firm again.
I highly recommend the team at Neale & Fhima, they did an excellent job handling my lemon law case. I worked with Nadia, she has excellent communication skills, and is professional, knowledgeable, and responsive. She explained every step in clear terms and supported me and my wife to stay calm and work with her. Professional communication throughout the process guided me and kept me updated on the progress.
The resolution exceeded my expectations. *Thank you guys*.